Volunteer Coordinator, Pullar House, Perth

Main Purpose of the Role

Working within Perth & Kinross Council is more than a job, it's about being part of an organisation that puts people at the heart of all we do and provides opportunities to make a real difference by enhancing every life we touch.

We currently have the following opportunity:

Volunteer Coordinator (Fixed Term until 31 March 2028) - PKC14417 
£13,343 - £15,743 (15 Hours per week)
Pullar House, Perth

The Volunteer Coordinator will lead the recruitment, coordination, development and support of volunteers across the Health and Social Care Partnership. The post holder will be responsible for attracting, recruiting, training and matching volunteers to suitable opportunities that support the delivery of health, social care and community services.

The role will work collaboratively with staff, volunteers, service users, carers, community organisations and partner agencies to identify volunteering needs, develop new volunteering opportunities and ensure volunteers feel valued, supported and able to make a positive contribution.

The Volunteer Coordinator will play a key role in promoting volunteering, strengthening community capacity and enhancing outcomes for individuals and communities across the Partnership.

You will:

• Develop and deliver volunteer recruitment campaigns across the Partnership.
• Interview, assess and select appropriate volunteer candidates.
• Undertake volunteer onboarding processes, including references, disclosures and induction arrangements.
• Assess volunteer skills, experience and interests and match them to appropriate volunteering roles.
• Coordinate the scheduling and allocation of volunteering opportunities.
• Maintain up-to-date records of volunteer activities, availability and placements.
• Ensure adequate volunteer cover across all volunteering roles and services.
• Monitor volunteering placements and address any issues that arise.
• Volunteer Support and Development.
• Provide ongoing supervision, guidance and support to volunteers.
• Organise induction programmes and ongoing training opportunities.
• Promote a positive volunteering experience and ensure volunteers are recognised for their contribution.
• Support volunteers to develop skills and confidence in their roles.
• Deal sensitively with volunteer concerns and wellbeing issues.
• Development of Volunteer Opportunities
• Work with managers and teams across the Partnership to identify unmet needs where volunteers could add value.
• Design and implement new volunteering opportunities aligned to organisational priorities.
• Review existing volunteer roles and develop innovative approaches to volunteering.
• Ensure volunteer activities complement and do not replace paid roles.
• Build positive relationships with internal and external stakeholders.
• Promote the value and impact of volunteering across the Partnership.
• Produce volunteer newsletters, case studies, success stories and promotional materials.
• Represent the Partnership at community engagement events and volunteer forums.
• Support the organisation of volunteer recognition and appreciation events.
• Collect and analyse information relating to volunteer recruitment, retention and activity.
• Produce regular reports on volunteer performance, outcomes and impact.
• Maintain accurate records and databases in accordance with data protection requirements.
• Contribute to the development of volunteering policies and procedures.
• Monitor compliance with health and safety and safeguarding requirements.

Please note, we are currently unable to offer sponsorship for this post.

Skills & Experience Required

• Good understanding of health and social care services.
• Understanding of the role and value of volunteering within communities.
• Knowledge of safeguarding, equality and diversity principles.
• Understanding of data protection and confidentiality requirements.
• Proven track record of working effectively with people from diverse backgrounds.
• Experience of coordinating activities, projects, staff or volunteers.
• Experience of developing positive working relationships with stakeholders.
• Experience of producing reports, newsletters and other communication materials.
• Experience of organising schedules and managing competing priorities.
• Excellent communication skills, both written and verbal.
• Strong interpersonal and relationship-building skills.
• Ability to motivate, inspire and support volunteers.
• Good organisational and time management skills.
• Ability to work independently and as part of a team.
• Good IT skills, including Microsoft Office applications.
• Ability to analyse information and produce accurate reports.
• You must have a valid driving licence as this post requires you to travel to a variety of locations across Perth and Kinross.

Working at Perth & Kinross Council

Our values and behaviours influence our work and support us in the delivery of our key priorities. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about Perth & Kinross Council and you could soon be joining our team!

Here's what we can offer you:

• A generous annual leave package (including public holidays)
• Eligibility to join our pension scheme
• Family friendly and positive work/life balance policies such as Flexible Working, Maternity, Paternity & Adoption leave, time off for volunteering and our Wellbeing Framework
• Flexi time
• Access to a range of benefits
• Paid PVG Scheme Membership
• Paid SSSC annual membership for relevant positions

We recognise there can be benefits to flexible working and where individual jobs allow, we seek to support this. You are encouraged to discuss potential options with the recruiting manager, if this is of interest to you. A healthy work life balance is important to us and we provide supportive management and, where possible, flexible working arrangements to help you achieve that balance. You will have access to training and support for continued professional development.

All new employees have a four-month probationary period. Further details are available in the FAQs at “How to apply for a job or apprenticeship with us”.

Next Steps

We would love to hear from you and would encourage you to get in touch with Graham Taylor on 01738 477493 to find out more.

Click “APPLY NOW”

External candidates are required to provide contact details for 2 referees, including email addresses. One of these must be your current or most recent employer.

Internal applicants applying for secondment must obtain line manager approval through the secondment form available under My Forms – Secondment Request Form on MyView. Please note that secondment requests are considered on a case-by-case basis. 

We welcome applications from everyone and as a Disability Confident employer, we guarantee to interview applicants who declare a disability and meet the essential requirements of the post. Please contact the hiring manager above or the Recruitment Team on (01738) 475555 or recruitment@pkc.gov.uk to discuss any reasonable adjustments. Appointments are based on evidence supplied during the selection process.

Diversity is important to us and although some of our jobs may be perceived to be traditionally gender specific, we welcome applications from everyone and would encourage you to apply if you meet the job requirements. That includes welcoming applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

Working with children and/or protected adults is regarded as a regulated role and under the Disclosure (Scotland) Act 2020 you will be required to join the PVG Scheme or undergo a PVG Scheme update check.

If you have lived overseas for a period of 12 months or more (continuous or total) within the last 10 years, an Overseas Criminal Record Check will be required. You will be required to provide this check.

A confirmed offer of employment and commencement in the post will be subject to the outcome of the above mentioned mandatory pre-employment checks (including references) and will also include eligibility to work in the UK, qualifications and fitness to undertake the post.