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The Trainee Pensions Officer is responsible through the Pensions Supervisor, for ensuring that pension administration tasks are carried out in an accurate and consistent manner thus ensuring a high quality of service is maintained at all times. Due to imposed deadlines, pension tasks require to be completed in short timescales and under pressure. The post-holder will be expected to deal independently with predictable or routine problems (e.g. retiree looking for payment or refund of benefits, queries from managers regarding retirement costs, queries from HMRC, etc) and make decisions. This requires the Pensions Officer to have a thorough knowledge of the Pensions Administration System and CHRIS Payroll System, along with a sound understanding of Local Government Pension Scheme Legislation. The post-holder will have to prioritise their own workload, plan and schedule tasks in line with both monthly and annual financial cycles.

This vacancy is being advertised as a Career Graded post, which is a career development opportunity. This means that the Council is committed to supporting the successful candidate to obtain the necessary skills, abilities and knowledge to become fully competent in the role. Please see the Career Grade document attached to this advert that outlines the entry level requirements for the job and the expected career progression route. The successful candidate will be supported to become fully competent in the role and progress through the career grade. Where there is a requirement to achieve a qualification, this will be fully funded by the Council.

More detail is provided in the Job Profile, Person Specification and Conditions of Service Summary attached to the bottom of this advert.

Additional Information

The grade of this post is F/G/H
This post is career graded - your salary and career progression will depend on your experience and qualifications
Salary shown in the advert is inclusive of Distant Islands Allowance of £2,742 per annum
Permanent Full Time post for 37.0 Hours per Week , 52.18 weeks per year
A relocation package does not apply to this post
We will pay interview expenses from within Shetland
We are happy to talk flexible working

During the application process you are required to give the names of two persons not related to you, who we can contact to provide a reference to support your application.

This post is based at 8 North Ness Business Park, Lerwick, Shetland.

For further details relating to this post, please contact:

Lisa M Shearer - Pensions Supervisor - Contact on: 01595744662 or Email: lisa.shearer@shetland.gov.uk

If you have a disability which prevents you from applying online, please call 01595 744032.

Information about Shetland

Shetland is an archipelago in the north of the British Isles where you'll find freedom, wildlife and wild beauty, but also a rich culture and dynamic, forward-looking society. The Islands have a thriving and diverse economy full of opportunities and offer residents the ideal work/life balance. Shetland combines stunning coastal landscapes and wide open spaces with friendly, bustling island communities. Factor in Shetland's impressive modern amenities, highly regarded schools and the Islands offer a work life balance rarely found elsewhere.

Find out more about:

Living and working in Shetland: here

The Shetland Islands Council: here