SLA13107 - Revenue Assistant

Job Description

Housing & Technical Resources seek to recruit a Revenue Assistant to join the Court Team based at Brandon Gate, Hamilton. The Court Team is responsible for providing an in house service for raising Court actions for recovery of possession of Council tenancies in relation to rent arrears and is also responsible for the management of former tenant rent arrears recovery. As an Assistant within the Court Team you will provide support to the Court Team Leader in a variety of tasks including assisting in raising court actions and dealing with enquiries in relation to the collection of former tenant rent arrears. The successful applicant will have excellent communication skills and the ability to work with a wide variety of people including Courts, Sheriff Officers, Solicitors, Local Area Teams and other internal and external partners/agencies. As an Assistant within the Court Team you should have significant experience of working in challenging environment and will be required to speak to tenants and provide advice and assistance. You will have the ability to display customer care skills and to handle customer enquiries by telephone and in person. Effective communication and interpersonal skills are essential along with the ability to display relevant IT skills especially in Microsoft Office and in particular Microsoft Word and Excel. It is essential that you have the ability to work on your own initiative and can deal with information in a professional and confidential manner. You should have a knowledge and understanding of the relevant Legislation.

Requirements

Recruitment Checks Preferred candidates will be required to complete a Basic Disclosure check, prior to a formal offer of employment being made by South Lanarkshire Council. Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice. Please Apply online All correspondence will be via your email address registered with myjobscotland. Equal Opportunities and Armed Forces Community Covenant South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.

The Individual

As an employee of South Lanarkshire Council you would also receive a wide range of benefits including: • Enrolment in award winning local government pension scheme • Up to 33 days annual leave • Public holiday entitlement (up to 10 days) • Occupational sick pay • Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave. • Employee Discounts – including discounts at the cinema. • Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support) Please Apply online All correspondence will be via your email address registered with myjobscotland.