Information Advice Officer - MacMillan, The Jim Walker/ Bathgate Partnership Centre, 482.19

Job Advert

18 hours per week, 52.14 weeks per year, fixed term to 31 December 2024

Information for Internal Staff - Secondment opportunities must be discussed with your current line manager prior to submitting an application for this post).

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged.

This post is based within the Advice Shop where the successful candidate will work to promote financial inclusion and alleviate poverty through advice and advocacy in the areas of welfare benefits, money, housing and energy advice.

As part of a Macmillan Cancer Support funded project, you will be part of the Income maximisation team based at Bathgate Partnership Centre. The project provides a specialist income maximisation service for people affected by cancer, their families and carers receiving treatment through services at the Western General Hospital.

The main function of this role is to provide advice, advocacy and representation for patients, carers and health professionals at the Western General Hospital and to work in partnership with Macmillan Cancer Support to ensure the customer is at the centre of a high-quality advice service.

The successful candidate will also assist in developing the service and help with targeted campaigns.

Experience giving money/debt, benefits, energy or housing advice is desirable and the ability to research and use analytical skills is important.  Empathy, listening skills and understanding are vital to excel in the role. Training will be provided as part of the induction programme and ongoing training and support will be provided to the successful candidate.