Club and Accommodation Host (Full-Time)

Department specific information:

The postholder will support the day-to-day operation of the gym, spa, accommodation and front-of-house services, working closely with the Club and Accommodation Manager, team leaders and senior hosts. This full-time role involves maintaining high standards of customer service, health and safety, security, administration and operational compliance across the facilities.

Role specific information:

The Club and Accommodation Host is the primary point of contact for customers, members, residents and visitors across the leisure and accommodation operation. Responsibilities include front-desk reception, customer service, tours, bookings and payments, accommodation administration, debt management, maintaining records, room inspections, emergency response, health and safety checks, pool responder duties, fire warden and first-aid responsibilities, and opening and securing the premises.

The role also includes supporting and delivering fitness classes and gym-based activities, where appropriately qualified, including planning and delivering safe, engaging and inclusive fitness sessions, providing appropriate instruction and guidance to participants, and contributing to the development of class programmes. The postholder will promote participation in fitness and leisure activities and support customers in achieving their health and fitness goals.

We operate a guaranteed interview scheme and open this to people from minority ethnic backgrounds; people living with a disability, the care experienced and Armed forces veterans - if you meet the essential criteria, you will automatically be selected for an interview.

Please note that the successful candidate may be required to work at any Edinburgh College campus.

Please see the attached Job Description and Person Specification for further details.

Note for Internal Applicants - appointment into this role may be considered on a secondment basis.  Prior agreement from your line manager is essential. 

Provisional Interview Date: w/c 9^th November