Head of Operations

Strathclyde Sport seeks to appoint a dynamic and visionary leader with the ability to inspire others to continue to deliver excellence in Strathclyde Sport operational services. The Head of Operations will be a pivotal member of Strathclyde Sport Senior Management Team and will contribute to the departments’ leadership to deliver its strategy for the benefit of the whole university sport and active health community.  The role will lead the formation, management and activation of capital planning, commercial opportunities, operational systems and activity programming, whilst ensuring throughout, the provision of an outstanding user experience. 

The Head of Operations will lead the strategic development, management and effective delivery of Strathclyde Sport’s operations, income generation through membership and commercial opportunities and facility utilisation.  The role will also contribute to the development of capital opportunities to continue to drive investment in the sporting estate at Strathclyde.  The role will lead shaping the already excellent customer experience built on our growing reputation in sport and active health, anticipate and serve the growth in demand of the diversity of service expected from a leading technological university.  Line management duties will include leading the Facilities and Active Health managers. The Head of Operations will be responsible for driving forwards the service delivery in these portfolios of work whilst actively contributing to the overall strategic leadership and development of the department.  The Head of Operations shall be the key liaison with the University's Marketing and Communications department ensuring wide reach of our offering and impactful campaigns to promote active wellbeing and sport across our community and beyond.