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Ref no:
Police Scotland, 2 French Street, Dalmarnock, Glasgow, G40 4EH
£54,689 - £62,146 per year this role is currently eligible for a market supplement in addition to the basic salary to reflect determined market conditions. eligibility for and value of market factors are reviewed on an annual basis and are not contractual. it can be confirmed, therefore, that a market supplement of up to £14,076 (pro rata) per annum will be payable.
Contract Type:
Fixed Term
Position Type:
Full Time
35 hours per week
Work From Home:

This position has expired.


Be responsible for providing technical expertise and oversight to support the identification, scoping and delivery of digital products and services that will enable the realisation of the Modernised Contact & Engagement (MC&E) Programme objectives.

Work with the Programme Team and partners to deliver and exploit the Modernised Contact & Engagement digital products to enable the delivery of the Police Scotland Public Contact and Engagement Strategy.

This role will involve building close working relationships with Business Leads, C3 Operational Teams and the supplier community, to ensure the successful delivery of the Modernised Contact & Engagement projects.

Be responsible for engagement with senior stakeholders, consumers and suppliers of all existing and emerging strategic digital platforms that will interface with Modernised Contact & Engagement platforms, establishing and maintaining stakeholder relationships that lead to a sustained understanding of existing and emerging requirements.

Manage and co-ordinate the design, development, implementation and preparation for lifetime management of the Modernised Contact & Engagement solution(s), ensuring that business requirements are appropriately scoped and reflected in the solution’s development and delivery


You will be educated to degree level in a related computer science or software engineering or technical infrastructure discipline.

You will have proven experience of managing stakeholders and developing creative solutions to complex issues; experienced in chairing meetings, workshops and presenting; an expert understanding of and demonstrable experience with project management principles and experience identifying and mitigating risk and issue management.

You will have in depth knowledge of Agile delivery methodologies; the ability to use your own initiative and deal with a varied programme of work; and be capable of communicating effectively with both Technical and non-Technical audiences.     

This full time post is temporary for up to 18 months and will require Management Level Vetting. You will work 35 hours a week, Monday to Friday, 09:00 – 17:00.

The following competencies at level 2 will be used for the selection process:

We are emotionally aware

We take ownership

We are collaborative

We deliver, support and inspire

We analyse critically

We are innovative and open minded


- Competitive salary and guaranteed allowances

- Annual salary increments

- Local Government Pension Scheme

- 28 days annual leave and 6 public holidays on appointment

- Wide range of family friendly policies

- Employee Assistance Programme

- Access to range of staff associations

- Scottish Police Recreation Association

- Scottish Police Credit Union 

- Cycle to Work Scheme


The Scottish Police Authority / Police Scotland is committed to positive action in the recruitment and selection of people with disabilities. We guarantee an interview to any applicant who has a disability, as defined under the Equality Act 2010, and who meets the essential criteria for the post. Please regard this as an opportunity to let us help you. Tell us of any aspects which could present difficulties and any suggestions for overcoming these.


Applicants must be a British citizen, a member of the EU or other states in the EEA, a Commonwealth citizen or a foreign national free of restrictions. You should also have been resident in the UK for a minimum of five years immediately prior to application.



Please visit the Police Scotland Career Site for Job Reference Number – 1695