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Scottish Fire and Rescue ServiceService Delivery Area West North Lanarkshire Area HQ 389 Windmillhill Street Motherwell, ML1 2UG
£23,543 - £24,567 per year
Contract Type:
Position Type:
Full Time
35 hours per week

The Scottish Fire and Rescue Service would like to invite applications for two posts of Service Delivery Area (SDA) Business Support Assistant, based in Scottish Fire and Rescue Service, Motherwell Community Fire Station and LSO Offices on a temporary basis. These are full-time opportunities, working 35 hours per week.   Please note that previous applicants need not apply.


These are full time posts however, applications from individuals seeking to work on a part time, job share, or flexible working basis would be considered.


The successful candidates will be required to work in a key business support role to provide a high quality and sustainable business support to local Service Delivery Area Management Teams.


Some of the key tasks of the role include the provision of full administrative support for various meetings, handling telephone calls, processing absences for sickness and special leave and dealing with any enquiries, processing financial information which includes raising purchase orders and stock requests, receipting goods and paying invoices, booking travel and accommodation, handling both incoming and outgoing mail, maintaining and preparing information for a variety of bespoke systems.


Previous experience of working within a busy general office environment and a working knowledge of Microsoft Packages, in particular Word and Excel are essential. Experience of taking minutes is also required.


You should be able to work on your own initiative, prioritise your own workload and be able to meet tight deadlines in a fast-changing environment whilst maintaining a strong attention to detail.  You will need to be self-motivated and have excellent organisational, communication and problem-solving skills coupled with a flexible approach. A strong awareness of confidentiality is also essential.


Full details of the role and our recruitment process can be found in the attached information pack. 


Salary on appointment will normally be at the lower salary point, with progression subject to regular review - in line with the SFRS performance appraisal arrangements.  A higher salary placing will be considered in exceptional circumstances subject to experience demonstrated.


This post is also subject to the provision of the Rehabilitation of Offenders Act 1974 (Exclusions and Exemptions) Scotland Order 2013. Therefore, the successful candidate's will be subject to a Standard Disclosure record check through Disclosure Scotland.


The Scottish Fire and Rescue Service is an Equal Opportunities employer and encourage applications from all sectors of the community. In addition, we are committed to being a “Disability Confident Employer” and will ensure that all applicants who meet the essential criteria for the role are invited for interview.


If you would like to apply in a different format, please email People Services at


Please note, a fully completed application form must be submitted as SFRS do not accept CVs in support of applications for employment.

  • Disability Confident Employer - Employer
  • Happy to Talk Flexible Working
  • Scottish Living Wage
  • Carer Positive Employer in Scotland - Engaged