Advice Direct Scotland

We are Scotland’s largest digital advice agency, and we’re here to support people across Scotland when life gets complicated. We provide free, independent, and impartial advice that helps people face challenges with confidence and take meaningful steps forward.

Whether it’s benefits and welfare, housing, employment, money and debt, consumer issues, energy, or tax matters, we’re here to listen, guide, and help people find a way forward. We also provide advocacy support to help people with benefit-related applications to Social Security Scotland.

We know that reaching out for help can feel overwhelming, so we make it simple, accessible, and human. People can connect with us in the way that suits them best- by phone, live chat, email, or social media. Every day, our team helps people across Scotland get answers, find solutions, and feel more in control of their situation.