Housing Officer

Published by Albyn Group

Ref: 496805 Published date: 13/11/2026 Closing date: 25/11/2026

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Location:: 98-104 High Street, Invergordon

Salary:: £41,904- £46,015 pro-rata, per annum, Grade E4-E1 + car allowance (currently £1,444 pro rata, per annum). Salary placing will normally be at the lower point of the scale.

Contract type:: Permanent

Position type:: Part Time

Hours:: 21 hours

Categories:: Social Services / Housing / Childcare; Housing / Homeless

Contract Terms:  3 days, 21 hours per week (part time), permanent
Location: Invergordon with hybrid working (weekly attendance to the office will be required)
Closing Date: Thursday, 26th November 2026  at 9am
Interview Date:  Week commencing 7th December 2026
About the Role
Albyn Housing Society is looking for a dedicated and knowledgeable Housing Officer to provide excellent, fair and transparent service in relation to allocation of void properties to applicants from the Highland Housing Register. 
In this role, you will manage an assigned caseload of void properties and deliver effective housing management services relating primarily to Allocations, Voids and Housing Options. You will ensure services meet and exceed our standards while adhering to Scottish social housing regulations. 
This position offers a mix of office and remote working, along with site visits across the Highlands.  
Key responsibilities include assessing applicants' housing needs, coordinating property allocations, supporting applicants throughout the rehousing process and ensuring a quick turnaround of void properties. You will work efficiently and effectively alongside internal departments and external partners, following best practice and policy while upholding Albyn's values.  
 
About You  
We are seeking a proactive, organised and customer-focused individual with a strong background in housing management. To thrive in this role, you will need excellent interpersonal and problem-solving skills, the ability to work independently and a commitment to helping people access suitable housing. A working knowledge of social housing policies and tenancy legislation is essential.
 
Requirements: 
Minimum of an HNC in Housing-related studies OR relevant experience in housing management. 
Strong organisational abilities and an independent approach to managing caseloads. 
Proficiency with Microsoft Office and housing management systems. 

Ability to build relationships with a variety of stakeholders and collaborate effectively. 
A positive and adaptable outlook, with excellent communication skills for successfully handling challenging situations. 
Current and full driving licence and have access to own vehicle.
About Albyn Housing Society
Albyn Housing Society is a progressive organisation with a commitment to providing high-quality, affordable homes across the Highlands. We are proud of our customer-first approach and are always looking for innovative ways to deliver value for money. Our values of Being Caring, Being Professional, and Being Adaptable - are at the heart of everything we do. As a Housing Officer supporting our Tenancy Operations function, you will play an important role in helping people access suitable housing and ensuring our allocations service is fair, efficient and customer-focused.
Alternative Job Titles you may have had are - Allocations Officer, Housing Options Officer, Homelessness Officer, Tenant Services Officer, Housing Management Officer, Neighbourhood Housing Officer, Housing Support Officer or Tenancy Sustainment Officer
 
What we are Offering:  
We value our employees and offer many benefits including but not limited to: 
Hybrid working – ‘Hub, Home & Roam’ 
Enhanced annual leave entitlement - 28 days annual leave plus 12 days business/public holidays
Development and training opportunities 
Flexible working hours 
Day one sick pay 
Employee benefit discount scheme 
Company pension scheme 
Access to an employee assistance program available 24/7 
Family friendly policies 
 

How to Apply:  
Do you see yourself in this role? We welcome you to apply by submitting either:
a fully completed application form, or
your CV along with a supporting statement
 
to recruitment@albynhousing.org.uk, outlining your skills, experience and knowledge, which are relevant to the Person Specification and Job Description
 
The Job Description, Person Specification and application form can be found here: https://albynhousing.org.uk/careers/
 
CVs without a supporting statement may not be considered.
 
For further information, please contact Gary Whitehead, Senior Housing Officer 07912 308 517 or Sandra Connolly, Customer Services Manager on 07917 659 184.
 
Please note that we are unable to offer visa sponsorship for this role; therefore, applications will only be considered from candidates who already have the unrestricted right to work in the UK.
 