Senior Housing Officer

Published by Albyn Group

Ref: 493312 Published date: 19/10/2026 Closing date: 01/11/2026

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Location:: 68 Maclennan Crescent, Inverness

Salary:: £50,780 – £53,897 per annum, Grade SO3-SO1 + car allowance (currently £1,444 per annum). Salary placing will normally be at the first point of the scale.

Contract type:: Temporary

Position type:: Full Time

Hours:: 35 hours

Categories:: Social Services / Housing / Childcare; Housing / Homeless

Closing Date:  Monday, 2nd November 2026 at 9am
Interview Date:  w/c 9th November
 
We are looking for a motivated and professional Senior Housing Officer to join our Customer Services team with a primary focus on Tenancy Management for up to 12 months to cover maternity leave.
 
About the Role
We are looking for a dedicated Senior Housing Officer to provide day-to-day operational leadership within a function-based housing team, driving high standards of service delivery, performance and continuous improvement. 
As a Senior Housing Officer, you will:
Lead and coordinate the day-to-day delivery of your dedicated housing function.
Line manage Housing Officers and Assistants within your function.
Produce regulatory and management reports.
Deputise for the Customer Services Manager when required.
Improve tenant satisfaction and ensure compliance with legislation and best practices.
 
What we are looking for:
Experience in social housing and housing management.
Strong leadership and team management skills.
Knowledge of Scottish housing legislation, tenancy management, and welfare systems.

Excellent organisational, communication, and problem-solving skills.
Experience of improving services and using systems and data to support decision-making.
Ability to work proactively and collaboratively.
 
About Albyn Housing Society
Albyn Housing Society is a progressive organisation with a commitment to providing high-quality, affordable homes across the Highlands. We are proud of our customer-first approach and are always looking for innovative ways to deliver value for money. Our values - Being Adaptable, Being Caring and Being Professional - are at the heart of everything we do. As a Senior Housing Officer, you’ll play a crucial role in shaping the future of our housing and customer services while ensuring the safety and satisfaction of our tenants. 
Alternative Job Titles you may have had are: Housing Manager, Senior Housing Coordinator, Lead Housing Officer, Principal Housing Officer, Housing Services Team Leader, Community Housing Officer, Housing Support Services Lead, Social Housing Coordinator
What we are Offering:  
We value our employees and offer many benefits including but not limited to:  
Hybrid working – ‘Hub, Home & Roam’ 
28 days annual leave entitlement plus 12 days business/public holidays
Development and training opportunities 
Flexible working hours 
Day one sick pay 
Employee benefit discount scheme 
Company pension scheme 
Access to an employee assistance program available 24/7 
Family friendly policies 
 
How to Apply:  

Do you see yourself in this role? We welcome you to apply by submitting either:
a fully completed application form, or
Your CV along with a supporting statement
 
to recruitment@albynhousing.org.uk, outlining your skills, experience and knowledge, which are relevant to the Person Specification and Job Description.
 
The Job Description, Person Specification and application form can be found here: https://albynhousing.org.uk/careers
 
CVs without a supporting statement may not be considered.
 
For further information or an informal chat, please contact Gayle Anderson on 07816 125 395.
 
Please note that we are unable to offer visa sponsorship for this role; therefore, applications will only be considered from candidates who already have the unrestricted right to work in the UK.  