PSL Repairs and Compliance Administrator

PSL Repairs and Compliance Administrator

This post is based at Link’s Edinburgh office.

Hours of Work: 37.5 per week, Monday to Friday.

£30,319.00 to £38,254.00 per annum (dependent on skills & experience)

The Role

At Link, people are at the heart of everything we do. Our people have made our award-winning social enterprise the success it is today and as it continues to grow, we want them to be the best they can be and to reach their potential.

Link Housing Association deliver The City of Edinburgh Council's Private Sector Leasing Scheme (PSL). C~urb PSL deliver this service to over 1,500 landlords with approximately 1,850 properties. The leased properties are utilised by the council to provide intermediate temporary accommodation.

C~urb PSL, part of Link Group, seeks an individual to join our team of graduates and experienced administrators with excellent communication skills who thrives in a fast paced but supportive office environment. A flexible, can-do attitude and attention to detail and customer care is essential to the role of Administrator for Repairs & Compliance, as you will be liaising with tenants, contractors, colleagues, and landlords to arrange appointments for repairs and safety checks to keep tenants’ homes in good repair.

Full training is provided with an opportunity to gain a Letting Agency Management qualification in one of Edinburgh’s largest Letting Agents and social enterprises, which won the Chartered Institute of Housing’s Excellence in the Private Rented Sector award in 2022, for its innovative work to alleviate homelessness. A proven record of time management, communication skills and attention to detail is essential for the role. If you want to be part of this innovative and ethical organisation, please apply by submitting an online application via our website.

About You

As Repairs and Compliance Administrator you will have knowledge of repairing standards in the housing sector as well as knowledge and commitment to excellent customer care, tenant participation and equal opportunities. Administration experience within a fast-paced office environment is an essential requirement of this role.

A good general standard of education and a good working knowledge of Microsoft Office including Word and Excel is required for this position.

In return you will be offered the opportunity to enhance your skills and knowledge through employee training and development. You can expect to work in a supportive, trusting and transparent working environment, with the autonomy to offer creative and innovative solutions whilst maintaining Link’ s values; Responsibility, Empathy, Social Impact, Participate, Equity, Challenge and Transparency.

For further information on the main position accountabilities and a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

As an Investor in People, we strive for continuous improvement through the management and growth of our staff, offering a wide range of training and development opportunities.

As a Link employee, you'll likely benefit from the following:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus an additional 1 day’s pro rata holiday per year after 1 years’ service up to a maximum of 40 days per year
• Opportunity to buy and sell holiday days
• Enhanced company sick and family friendly pay
• Access to paid qualifications and a wide range of learning and development opportunities and funded professional membership
• Defined contribution pension with matched generous employer pension contributions plus salary exchange and additional voluntary contribution options
• Access to an Electric vehicle leasing scheme, subject to the terms of the scheme
• Life assurance scheme providing death in service benefits to named beneficiaries
• Healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants and other services
• Employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• Annual flu vaccination
• Access to a savings and borrowing scheme
• Cycle to work scheme
• Travel season/travel ticket loan and much more!

For a full list of benefits available to employees, please see the following link - https://www.linkhousing.org.uk/what-we-do/work-for-us/

You will work with colleagues who offer support to ensure our customers' expectations are met. In return, we are looking for applications from people who will contribute to our aims and work to the highest professional standards.

This post is subject to a Basic Disclosure check.

Closing Date: Midnight on Sunday 11 August 2024

Interview Date: Interviews are being held on Tuesday 20 August 2024 at Link’s Edinburgh Office.

How to Apply

Our online application method is the most efficient way to apply and can be started by clicking the “Apply Now” button below. You must complete an application form to be considered for any of our vacancies but you don’t need a CV to apply for our positions. Also, if you aren’t sure about how long you have to fill in the form, you will be able to save it and return to it by clicking on the ‘My Applications’ tab of the vacancy search page and entering your username and password.

We can offer suitable alternative methods to apply if requested including although not exclusively; hard copy, Braille and audio. You can request these by emailing our Resourcing Team at jobs@linkhaltd.co.uk and detailing which format you would require.

Please note that CV's will not be considered.

Please note should an internal applicant be successful in applying for this position on either a seconded or permanent basis, they will move to the terms and conditions associated with the role for the duration of the time they are in post. The terms and conditions are outlined in the advert above, and in the job description.

We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds and from anyone who shares our commitment to inclusion. Our offices are fully accessible to wheelchair users and, as a Disability Confident Leader, we will interview all disabled candidates who meet the essential criteria.