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Ref no:
Carnegie Leisure Centre, Pilmuir Street, KY12 0QE
£21,681 - £23,952 per year
Contract Type:
Position Type:
Full Time
36 hours per week

This position has expired.

Job Description

CLOSING DATE: Wednesday 19th April 2023

INTERVIEW DATE:  Wednesday 3rd May 2023

To advise customers on the safe and correct use of exercise equipment and to recommend safe and effective personal programmes as required.

To motivate and encourage customers to achieve their goals and to deliver maintain a high level of customer service.


Level 2 Gym Instructors or equivalent 
First Aid at Work

Before confirming appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.


Inducting customers to ensure safe and appropriate use of the gym equipment

Carrying out fitness assessments and prescribing health and fitness programmes as required

Promoting and offering information on Fife Sports & Leisure Trust Leisure Active membership scheme

Promoting and participating in initiatives to improve membership sales

Actively promoting and selling products and services

Delivering the highest standard of customer service

Achieving performance targets

Delivering group exercise classes, for example group cycle, circuits and if appropriately qualified Body Training Systems classes

Ensuring security of the Company’s property

Ensuring a safe and secure environment for employees, contractors and visitors

Carrying out general tasks including routine maintenance and cleaning duties

Undertaking other tasks that may be required from time to time to ensure the efficient operation of the facility

Demonstrating and promoting commitment to the company’s values and objectives

Attend training and development sessions, on occasion out-with your normal hours of work to ensure your Health and Safety competence and where applicable your continuous professional development.

The Individual

- Substantial or previous experience in a similar role
- Excellent customer service
- Excellent oral communication skills
- Ability to be diplomatic and skilled in dealing with customers and colleagues
- Honesty and reliability
- Excellent organisational skills.
- An understanding of confidentiality issues and the use of discretion.
- Excellent communication and interpersonal skills both written and verbal.
- Positive attitude
- Relate well to Customers and staff
- Ability to adapt
- Ability to provide regular and effective service.
- Commitment to undertake continuous personal development as required by both FSLT and any appropriate professional body

If you are interested in a career with FSLT, come along to one of our Careers Day Fife Roadshows

We are proud to be Fife’s largest leisure employer, and we aim to provide our customers with an enjoyable experience, with the very best customer service. If you would like to know more about joining us come along to one of the days below from 4pm to 7pm.