Modern Apprentice - Fixed Term 24 Months

Govanhill Housing Association is a well-established, community-controlled Registered Social Landlord operating within the Govanhill and Merrylee communities of Glasgow. We own and manage around 2,800 homes and provide a Factoring Service to a further 1,500 private owners.

The Association has a substantial Capital Investment Programme, carries out acquisition and improvement of tenemental stock as well as delivering a new build programme. We work closely with our subsidiary company, Govanhill Community Development Trust, whose community development and regeneration services complement our own role as a social landlord.

We are seeking to recruit an engaging and hard-working Modern Apprentice to join our well-established Tenancy Services team and help us deliver an excellent service to our tenants and other customers. This is an entry level role where you will be trained in all aspects of tenancy management and the delivery of excellent services to our customers.

The post will particularly cover assisting with a variety of tenancy services duties which will include tenancy allocations, void management, dealing with anti-social behaviour and tenancy and estate management. The duties are many and varied but will involve working closely with tenancy services staff to ensure the smooth running of the team.

Candidates must be numerate and proficient in Microsoft Office applications, have excellent verbal and written communication skills and an ability to relate well to members of the public and colleagues.

You must be committed to the delivery of excellent customer service and have strong organisational and time management skills.

To complete the Modern Apprentice programme you must complete the CIH Level 4 in Housing and the SVQ & SCQF Level 6 in Housing along with the SCQF Level 4 Core Skills. Support will be provided to attain these qualifications.

As the Govanhill area has a diverse community, the ability to speak a community language is desirable.

If you share our commitment to providing excellent services to our customers in Govanhill and Merrylee and would enjoy working within this diverse community, you can find further information in the Application Pack which can be obtained using the link below.

EVH conditions of service will apply.

Govanhill Housing Association is committed to Equality of Opportunities and welcomes applications from all sections of the community.