Service Manager: Advice and Information Services

LCIL is a user-led organisation providing a range of services that enable Disabled People to live independently in the community of their choice.

Service Manager : Advice and Information Services

35.75 hours per week- Monday to Friday

Salary £30,000 pa.

This is an exciting opportunity to join our team and help shape and develop our work with disabled people across Edinburgh and the Lothians.

We do this in part through our advice and information services:

• Our Independent Living Service provides independent advice and information as well as support to disabled people, their carers, and families on all aspects of Self-Directed Support. This service covers all of Edinburgh and the Lothians.
• Our Disability Advice and Information Service provides specialist advice and information to empower disabled people across Edinburgh and the Lothians, to understand and access their rights and welfare benefits entitlements.

We’re looking for a Service Manager to support our advice and information services, providing day-to-day leadership and support to both services, ensuring strategic and operational goals are successfully met.

This post is an essential management role contributing to LCiL’s ongoing sustainability, enabling it to take forward a new three-year strategic plan, which is currently being developed.

Service Manager role:

• The post holder will manage a team and oversee the delivery of advice and information services.
• Implement strong monitoring and evaluation processes.
• Promote and represent LCiL at relevant networks and events.
• Ensure that all services agreed targets and deadlines are achieved.

We offer generous benefits, including 25 days annual leave plus bank holidays, up to 8% pension contributions and company sick pay.

Please refer to the job description and personal specification for further information.

We want you to succeed with your application to join LCiL.

To help you, we will provide the interview questions in advance to all shortlisted candidates.

We want to hear about all of the skills and experience you can bring to this role. The ability to 'think on your feet' can be useful but it is not always a primary function of a role. We believe it helps to be able to sit with information and take the time you need to think through your responses, examples, your skills and experience, so you can bring the best of yourself to your LCiL interview.

If you have any questions regarding the recruitment process, please contact Gaby Nolan via HR@lothiancil.org.uk

Application packs available by Tel: 0131 475 2350 or download from www.lothiancil.org.uk

Closing date for applications: Wednesday 31st July 2024 at 5pm

Interviews will take place: tbc

LCIL is an equal opportunities employer. Applications from disabled people are particularly welcome. We are also a disability confident employer and as such, if you require any support during any part of the recruitment process, please contact HR@lothiancil.org.uk.

All interview questions will be provided in advance of any scheduled interviews.

A company Limited by Guarantee. Registered in Scotland 129392. Charity No SC/017954