Citizens Advice Bureaux are local, independent charities that provide free and confidential advice and information whoever you are and whatever your problem. Because Citizens Advice Bureaux are managed and used by people within the community, we deliver services that meet the needs of local people and adapt to the changing needs of our communities.
We have twin aims: To ensure that individuals do not suffer through ignorance of their rights and responsibilities or of the services available; or through an inability to express their needs.
To exercise a responsible influence on the development of social policies and services, both locally and nationally.
We provide a holistic advice experience; tackling not just the presenting issue but a wide range of issues impacting on our clients' lives. By working with a wide range of partners both voluntary and statutory, we can ensure tenants get the right type of support when they need it. CABx are at the heart of the community and a trusted source of information and advice; we challenge social injustice and work to provide people with quality assured advice to allow them to make positive, informed decisions about their lives.
North Lanarkshire Citizens Advice Bureaux (NLCABx) is made up of Airdrie, Bellshill, Coatbridge, Cumbernauld, Motherwell & Wishaw CABx. We work in partnership to maximise the impact of the CAB service and to better serve the needs of the communities of North Lanarkshire.