Volunteer Coordinator

We are recruiting for a Volunteer Coordinator to join our Children & Families Mentoring programme. We support care experienced young people aged 8-14 years across Glasgow and North Lanarkshire, our mentoring programme enables young people to have time away from home where they can gain confidence, learn new skills and talk to a trusted adult.

The Volunteer Coordinator will have responsibility for recruitment, training and day to day supervision of volunteer mentors, the ongoing support of mentor and mentee matches and the provision of additional supports to mentee’s families as and when required. The post holder will also support the Service Manager with the ongoing promotion and development of the programme.

The role is mainly working in the community in the North Lanarkshire area or working from home in agreement with the line manager. It is expected that you will be in the office at Dava Street, Govan from time to time for meetings.

Right There is a charity working to prevent people becoming homeless and separated from their loved ones.

We’re here for children and adults who are living with the effects of poverty, addiction or broken relationships. Walking alongside people at home and in the community, we provide tailored support and form trusting relationships to help people feel happier, safer and more confident to live their lives.

Rooted in communities across Scotland for 200 years, we’re there for people going through tough times. Our work won’t stop until everyone has an equal chance to create a safe and supportive place to call home.

Main duties and responsibilities include:

• Volunteer Management including recruitment, training and regular support and reflection with Volunteer Mentors. Ensuring Volunteers are supported to undertake their roles effectively
• Have a high standard of professional integrity with colleagues and other professionals.
• Confidently manage and coordinate positive, respectful and compassionate relationships between mentor and mentee, ensuring good boundaries setting. Providing additional support(s) to the mentee’s family, as and when required. Focussing on individual strengths and aspirations and ensuring person centred planning and unconditional positive regard is undertaken by yourself and volunteers.
• Building upon existing strong relationships with social work, education and virtual schools and strengthening these relationships.
• Have detailed knowledge of other relevant services and create and maintain good working relationships with external partners. Representing Right There positively to other agencies or services including Local Authority, Social Work, Housing Services and other relevant services.
• Liaise with referral sources, regarding new and existing Mentoring referrals.
• Ensuring accurate and factual record keeping at all times. Ensuring support plans for people we support are completed and updated in accordance with GDPR and confidentiality processes. Ensuring Risk Assessments are completed and updated for people we support.
• Ensuring the needs of the people we support are being met and signposting to relevant services where more support is required.
• Attend multi agency meetings as required and advocating on behalf of the people we support.
• Ensure that adequate safeguarding measures are in place for both mentors & mentees and participation in an On Call rota system as required
• Contribute towards the design, delivery and evaluation of our programmes. Ensuring we are adopting a co-produced approach where possible
• Contribute to the development and Coordination of a Support Group and Forum for Kinship Carers at Right There.

Full details can be found in the job & person specification on our website.

What we expect from you

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for you to have gained experience of supporting young people and families with complex needs, and you will have knowledge of the issues facing young people who are care-experienced and/or on the edges of care. You will also have knowledge of current relevant legislation and policies relating to children and young people as well as a working knowledge of child protection procedures.

A full UK driving license and access to a car for work purposes is an essential requirement.

What you can expect from us

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to the Service Manager.
• Your normal working hours are an average of 17.5 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 8.00am to 6.00pm, with one-hour unpaid break. Variations to these hours must be agreed with your line manager.
• Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA.
• You are also required to work in the local community, and you will be paid travel expenses between your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements are in agreement with your line manager based on the needs of the service.
• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
• Life Insurance from day one
• Option to purchase and sell annual leave.
• Cycle to work scheme.
• Ongoing learning and development
• Wellness programmes

Interested in Applying?

Click apply and you will be redirected to our website where you will find the full job & person specification and details of how to apply.

Applications will be considered as they are received and interviews arranged, as such the advert might close earlier than the advertised closing date.

Thanks and Good Luck