Computing Engineer

Join our team at the Scottish Legal Aid Board as a Computing Engineer and embark on a dynamic journey providing crucial technical support to internal and external stakeholders.

If you thrive in a collaborative environment and are eager to contribute to meaningful digital solutions apply today!

About us

The Scottish Legal Aid Board (SLAB) was set up in 1987 to manage legal aid in Scotland. We are a non-departmental public body responsible to the Scottish Government. Our main purpose is to manage and continuously improve publicly funded legal assistance and to advise Scottish Ministers on its strategic development for the benefit of society.

If you wish to learn more about SLAB and our other direct services, please visit www.slab.org.uk.

Why work for us

We are an ethical organisation, carrying out rewarding work that can have a considerable impact on clients’ lives.

We seek high calibre people and in return, we set out to provide good training and development with rewarding working conditions. We aim to be an ‘employer of choice’. Should you come to work with us, you’ll discover that no matter what your job or level of responsibilities, you are treated as an individual, with fairness, dignity and respect.

Our stable and secure reward package includes:

• a competitive salary with potential for pay progression

• flexible working arrangements and a great holiday entitlement of 34 days per year (inclusive of public and privilege holidays) increasing after five years of continuous service

• a defined benefit pension scheme with a 6% employee contribution

• job security in a stable environment for long term career progression

• support from colleagues within a rewarding, positive work environment

• opportunities for learning and development while making a difference with challenging tasks for ultimate job satisfaction.

To find out more about working with us and our benefits, please visit www.slab.org.uk/recruitment/working-for-us.

About the role

To provide first line support to all internal and external customers, raising internal helpdesk requests and external Legal Aid Online (LAOL) calls. You will be responsible for the administration of user access and the asset management process, providing efficient and effective technical solutions in a clear and constructive manner.

The role aligns with the GOV.UK guidance for an End User Computing Engineer in the Digital, Data and Technology Profession Capability Framework. But, as a small department, our team perform a variety of roles and tasks, and their assigned roles reflect their main function but not necessarily their flexibility and adaptability to the variety of work the department takes on.

This post is permanent on a full time basis.

If you are applying for a full time position on a part time basis (less than 35 hours per week), please give details of the number of hours and pattern of part time work you would be interested in.

Further details are supplied in the ‘General Information for Applicants’ document.

We are an equal opportunities employer dedicated to being fair and inclusive, and to being a place where all belong.

We welcome and encourage applications from diverse backgrounds, including groups currently underrepresented in our workforce. These include people from Black, Asian and minority ethnic backgrounds, disabled people, and LGBTQI+ people.

We will ensure that disclosure of disability status will not negatively impact anyone’s application. We are committed to guaranteeing an interview to every applicant who indicates they have a disability, in terms of the Equality Act 2010, that meets the minimum criteria for the role.

For more details about this role and a full list of essential criteria and required competencies, please see the ‘Additional Information’ section on the vacancy page of our recruitment portal.

Completed applications should be returned by Sunday, 7 July 2024 (midnight) via SLAB’s recruitment portal. Early applications are encouraged as we may close the vacancy before this date.