Support Practitioner | Care Choices (Care at Home)

Job title: Support Practitioner | Care at Home Services

Responsible to: Care at Home Service Manager

Hours of work: Full-time (36.5 hours per week)

Contract: Permanent

Location: Field-based working across all three localities of Aberdeen City

Salary: £22,620

Main responsibilities:

Lead and participate in the provision of a high standard of person-led care and support for service users in their own homes, in line with individual care plans and risk assessments, organisational policies, national standards, codes of practice and legislation.

Communicate effectively with service users, families and multi-disciplinary teams, record appropriate care notes and create a safe, positive and enabling environment.

Job Purpose

Our Care at Home team is looking for caring, compassionate and motivated people to join their growing team. The role offers agreed flexibility in your hours of work. We will offer you extensive training to support your development in your role to enable a great sense of job satisfaction.

Job Activities

• To understand the physical, emotional, cultural, and social needs of the service users, including a wide range of needs, illnesses and disabilities
• To provide a wide range of domiciliary care including personal and continence care, managing medication, household tasks and meal preparation as agreed in individual care plans
• An understanding of palliative and end-of-life care
• An understanding of working with vulnerable elderly people
• Working to a person-centred and enabling approach
• To observe and promote the service user’s choice, independence, dignity, privacy, fulfilment and other rights
• To actively support other Support Practitioners
• To undertake the tasks detailed in the service user’s care and support plan using trauma-informed practices
• To encourage the independence and motivation of the service user and foster improved levels of self-sufficiency
• To provide input into the care and support plans alongside the service user
• To use manual handling equipment safely and correctly
• To take responsibility for the safe handling of property and equipment belonging to the service user
• To establish and maintain good communication and develop effective working relationships with service users, families and multi-disciplinary teams
• To ensure as safe as possible the living environment for the service user, whilst respecting the service user’s choice and rights

Essential

• A minimum qualification of N/SVQ2 in Adult Health and Social Care, or equivalent professional qualification (nursing etc) (or equivalent professional experience and a willingness to work towards SVQ2)
• Literacy and numeracy at a level to maintain all the appropriate paperwork and report writing.
• Able to use a smartphone app and computer applications such as Word
• Proven track record in a similar role

Systems

• Maintenance of records – Utilisation of PASS to record all information in relation to Service User Management
• Team meeting attendance
• Office 365 and IT Platforms

Quality Standards

• Working to the appropriate Care Inspectorate standards
• Working to the appropriate Scottish Social Services Council standards
• Working to the appropriate Office of the Scottish Charity Regulator standards
• Working to the appropriate Aberdeen Cyrenians standards and working in partnership with the commissioner.
• Working to the appropriate Environmental Health standards

General Terms of Reference

In carrying out the above activities, the Home Care Support Practitioner will:

• Work on their own and as part of teams, both within Aberdeen Cyrenians and with partnership organisations
• Maximise their own performance and contribution
• Ensure they comply with internal and external regulations, procedures and other requirements pertaining to the service
• Maintain the good reputation of the organisation
• Keep abreast of developments and legislation relevant to the service’s range of activities
• Seek to improve their knowledge and skills by both formal and informal means
• Carry out other relevant work commensurate with the post as required

Aims, values and behaviours

• To be respectful of and work in accordance with the core values and behaviours of the organisation.
• To respect and work in accordance with our Equality and Diversity Policy and ensure its promotion in the course of your daily work
• Have a duty to take care of your own health and safety and that of others who may be affected by your actions at work.
• Co-operate with employers and co-workers to help everyone meet their legal requirements.
• Raise any specific queries or concerns you have regarding your workplace with your line manager or health and safety representative.