Support Worker - West Lothian -Ratho
- Location:
- 1 Granton Mains Ave, EH4 4GA
- Rate:
- £24,402 - £25,338 per month per annum pro rata
- Contract Type:
- Permanent
- Position Type:
- Part Time
- Hours:
- 16 hours per week
West Lothian offers Housing Support and Care at Home services to Adults and Children, we also deliver in conjunction with West Lothian Council.
Post: Support Worker Service: Housing & Community Support Services (HACSS)
Base: Regional base as set by line manager
Line Managed by: Team Manager
Salary :
Unqualified- £24,402,92 - £24,890,98 per annum pro rata
Qualified- £24,890,98 - £25,338,37 per annum pro rata
Casual rate: £12 per hour
Sleepover rate (if applicable) £96 per night.
Hours: Part-time; 5 to 16 hours
Main purpose:
The main purpose of this post is to provide a caring, efficient and effective 24/7 support service to people who use The Action Group’s Services. This will include assisting people to develop their skills by supervising and participating in various support activities in a way that enriches their opportunities and promotes choice. The main duties for this post are detailed below under two headings: 1. Specific Duties (that apply to this job in particular) 2. General Duties (that apply to all staff in The Action Group)
Specific Duties
- Practice the TAG Key Worker system. For example, organising support plans / case
- reviews as required for individual people we support with all relevant stakeholders, ensuring
- effective handovers between staff, and maintaining records, case files etc.
- Promote the physical and emotional wellbeing of the people we support at all times
- (eg. supporting people to maintain acceptable and adequate levels of self-care, carrying out
- risk assessments, etc)
- Actively develop meaningful and trusting relationships with the people we support (eg.
- helping people to gain insight into their own behaviour, attitudes and reactions)
- Encourage independence in all daily living activities wherever possible, and support
- them with this only when necessary (e.g. housework, food preparation, household admin etc)
- Promote people’s hobbies, interests and activities, and encourage participation in all
- aspects of community life. For support workers in the Children and Adults in Transition
- Services this may include organising day trips and activities with young people as required, as
- well as accompanying them to sporting activities such as swimming, and participating in these
- activities as appropriate.
- Directly assist with the personal care as required
- Work with the people we support to maximize their ability to communicate effectively
- and promote self-advocacy wherever possible
- Advocate on behalf of the people we support when needed (e.g. liaising with external
- organisations regarding benefits, education, tenancy and employment etc)
- Work with relatives and carers of people we support (e.g. arranging support plans,
- dealing with complaints and frustrations, etc) and help to ensure that relatives have a
- significant role in the person’s life wherever possible and appropriate.
- Find out about the wide range of local services, amenities and organisations available
- to people we support.
- Work with both individuals and groups of in all of the above, according to need
- Participate flexibly in the various shift work patterns required by the needs of the
- people we support (including regular working outwith weekday office hours; for example, in
- the evening and at weekends, where applicable)
- Regularly undertake ‘sleepover’ or ‘waking night’ duties where required
- From time-to-time, the postholder may be asked to cover short-term absences of
- Support Workers in other teams
General Duties (these are applicable to all The Action Group staff)
- Read, and work in accordance with, TAG’s Mission, Aims & Objectives, and current
- Business Plan
- Manage own work time effectively
- Keep on top of own paperwork and maintain effective and organised filing systems, as
- appropriate to the specific job role
- Treat everyone with consideration and respect
- Ensure prompt, polite and clear communication (whether responding to a query from a
- member of staff or a complaint from person we support)
- Keep up to date and comply with all applicable TAG policies and procedures (covering
- everything from personal Health & Safety to Care Commission Standards)
- Promote and respect individual rights and responsibilities at all time
- Retain the highest standards of confidentiality, as appropriate to the specific role
- Assist your manager and other work colleagues as appropriate and whenever possible
- Take charge of own CPD (Continuous Professional Development) and contribute to TAG
- maintaining the Investors In People standard
- Be responsible for own work life balance (e.g. taking annual leave at regular intervals,
- etc)