Field Care Supervisor (Care Team Lead)

Full job description

CARE TEAM LEAD / FIELD CARE SUPERVISOR – DOMICILIARY CARE

Locations: East Dunbartonshire or West Dunbartonshire

Hours: 35 hours per week

Salary: £30,000 pro rata, plus additional on-call payments

Vacancies: Four posts available – two in each area

Are you an experienced Senior Care Assistant, Senior Support Worker, Care Supervisor, Field Care Supervisor or Team Leader looking for an exciting new opportunity in homecare?

Alltogether Care Services is creating dedicated geographical care teams across East and West Dunbartonshire. We are looking for confident and compassionate Care Team Leads to help build these new teams and shape how support is delivered within each area.

This is more than a standard senior carer position. You will become a visible and consistent point of contact for your local care team, working closely with a dedicated Care Coordinator to support staff, maintain quality and deliver excellent, person-centred care.

ABOUT THE ROLE

As a Care Team Lead, you will combine hands-on domiciliary care with field-based supervision, staff mentoring, quality assurance and service-user support.

You will help create a positive team culture where Care Professionals feel valued, listened to and properly supported.

Your responsibilities will include:

• Leading, supporting and motivating a local team of Care Professionals
• Providing high-quality, person-centred care in Service Users’ homes
• Supporting personal care, medication, meal preparation and daily living activities
• Acting as a consistent point of contact for field staff
• Working closely with the Care Coordinator responsible for your area
• Completing staff spot checks, observations and competency assessments
• Supporting staff appraisals, supervisions, wellbeing meetings and return-to-work discussions
• Coaching and mentoring new and existing care staff
• Supporting staff induction, onboarding and shadowing
• Completing Service User reviews and quality monitoring visits
• Ensuring care plans and risk assessments remain accurate and up to date
• Monitoring medication competency and safe working practices
• Supporting incident reporting, investigations and improvement actions
• Promoting safeguarding, dignity, independence and duty of care
• Communicating with Service Users, families and health and social care professionals
• Ensuring compliance with Care Inspectorate, SSSC and company standards
• Providing emergency care cover when required
• Participating in alternative weekend working and a rotational on-call roster

ABOUT YOU

We would like to hear from applicants with experience in roles such as:

• Care Team Leader
• Field Care Supervisor
• Care Supervisor
• Senior Care Assistant
• Senior Carer
• Senior Support Worker
• Homecare Team Leader
• Domiciliary Care Supervisor
• Community Care Supervisor
• Care Coordinator
• Care Quality Officer
• Lead Support Worker

You should have:

• Previous experience in homecare, domiciliary care, community care or social care
• At least six months’ experience in a senior, supervisory or leadership role
• Strong people-management, communication and organisational skills
• The confidence to make decisions and solve problems
• A supportive leadership style and the ability to lead by example
• Knowledge of person-centred care, medication, safeguarding and compliance
• A driving licence and access to your own vehicle
• Flexibility to travel between Service Users’ homes and the local office
• Appropriate SSSC registration at supervisory level, or the ability to obtain it
• A relevant care qualification at SCQF Level 7 or above
• A relevant supervisory or management qualification, or willingness to work towards one

WHY JOIN ALLTOGETHER CARE SERVICES?

This is an exciting opportunity to join a newly structured operational team and have a genuine influence on how your local service develops.

We offer:

• Ownership of a dedicated geographical area
• The opportunity to build and support your own local team
• A dedicated Care Coordinator for your area
• £30,000 pro rata, plus additional on-call payments
• Training and continuous professional development
• Career progression and leadership opportunities
• Paid in-house training and full induction
• Paid holidays and workplace pension
• A Real Living Wage employer
• A supportive, inclusive and Disability Confident workplace
• A multi-award-winning homecare service
• Care Inspectorate grades of 6 – Excellent
• 4pm finish on a Friday
• Casual dress on a Friday

At Alltogether Care Services, we are proud to champion the Quality & Care in Social Care. If you are passionate about supporting people, developing staff and helping to build a strong local care team, we would love to hear from you.

Apply today or contact us for an informal conversation about the role.

All appointments are subject to satisfactory references, Disclosure Scotland PVG vetting, right-to-work checks and appropriate SSSC registration.

Job types: Full-time, permanent

Work location: Community-based across East or West Dunbartonshire

Pay: £30,000.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking
• Paid training
• Referral programme
• Sick pay

Application question(s):

• Do you have the right to work in the UK without requiring employer sponsorship?
• Do you have at least six months’ experience in a senior, supervisory or leadership role within care?
• What relevant care and supervisory qualifications do you hold?
• Can you work alternative weekends and participate in a rotational on-call roster?
• Which geographical area would you prefer to work in? East Dunbartonshire or West Dunbartonshire?
• Tell us why you would like to help build and lead a new geographical homecare team.

Experience:

• homecare, domiciliary care, community care or social care?: 1 year (required)

Licence/Certification:

• full UK driving licence and have access to a vehicle? (required)
• SSSC registration status? (preferred)

Work Location: In person