Independent Living Assistant Co-Ordinator

Independent Living Assistant Co-Ordinator Opportunity at our North Lanarkshire Hub (Campsie Gardens and Hillcrest Court)

As an Independent Living Assistant Co-Ordinator

You will be responsible for supporting the effective day‑to‑day operation of Independent Living services across the local hub, ensuring services are well‑resourced, consistently delivered and aligned with organisational standards. Working closely with the Independent Living Co‑Ordinator and wider team, you will help maintain consistent practice across all developments and ensure clear, effective communication within staff teams.

You will maintain regular contact with tenants to support their wellbeing, encourage social connections and identify any changes or concerns, taking appropriate action and informing others where required and with the tenant’s permission.

The role includes ensuring complaints or concerns are recorded accurately and escalated appropriately, promoting good practice across teams, and ensuring compliance with GDPR responsibilities.

This role requires working flexibly across all developments within the local hub in line with service needs, ensuring continuity, consistency and a high‑quality experience for all tenants. You will assist with the smooth running of the meals service at Campsie Gardens.

Hours of employment are 17.5 hours per week

Worked between Monday – Sunday on a rota basis to meet needs across the North Lanarkshire Hub which is Campsie Gardens and Hillcrest Court.

it's likely that this role will be over 2.5 days but this will remain flexible to suit the hub requirements.

About You

• Relevant work experience within a housing management setting (or
• equivalent) with responsibility for day-to-day management of services and people.
• You should bring to the role a genuine interest in working with older people and an ability to respond calmly to requests for assistance.

What We Offer

• Competitive salary, reviewed annually.
• Enhanced Pension Scheme
• Generous holidays entitlement
• Opportunities to work flexibly
• Access to a health care benefit plan, credit union and cycle to work scheme
• Employee Assistance Programme
• Opportunity to access wide range of learning and development activities including management & leadership programmes, job related training and qualifications to ensure your continuous progress.

Important Information

• This post is exempt from the Rehabilitation of Offenders Act 1974 – you must disclose all unspent and relevant spent convictions.
• Bield Housing & Care does not currently hold a sponsorship licence – we are unable to support visa applications at this time.
• Please see the attachment above for the full job description and person specification.
• Bield Housing & Care. Scottish Charity no. SC006878 I Property Factor PF000146

Disability Confident

Bield is a proud disability confident accredited employer. As users of the disability symbol, we guarantee to interview all disabled applicants who meet the vacancy minimum criteria.

In order to help you succeed, we will make all required reasonable adjustments to facilitate your inclusion during our recruitment and selection process. Adjustments will vary from person to person; if you wish to discuss how Bield can support you throughout the recruitment process, please get in touch.