Support Worker

Support Workers

24/7 Responder Service, Edinburgh

54/23 Support Worker – 32 Hours (Days)

£10.90 per hour (£11.30 per hour if SVQ 2 Qualified)

Are you looking for a social care role with a twist? Do you have confidence in using technology or a willingness to learn?

The 24/7 Responder Service

Our 24/7 responder support workers support a range of customers using a Technology Enabled Care approach. Using our award-winning CleverCogs technology, remote support is provided both day and night to our customers with varied care and support needs.

There is no typical day of a Responder Support Worker; each day is different.

The Support Worker (24/7 Responder Service) role

You’ll work alongside colleagues to implement safe and personalised responses to video calls activated by customers through a digital tablet which has been provided by us.

Some calls may be helping someone look for something online or sign posting, some may require a short chat to help them through a period of anxiety, some may require a more in-depth chat supporting customers with coping strategies and safe plans. All calls will always be treated with a person-centred approach.

This role is office based though there may be calls that require a physical response in the customer’s home.

Our Employee Benefits package

Our people are our greatest assets and we have been in awe of the fantastic work all our teams have continued to provide to our customers during the Covid-19 pandemic. As a result, we provide:

• Fully paid induction and personal development opportunities

• Provision of PPE and Covid-19 related training

• Fully funded SVQ training on completion of probationary period

• Travel expenses and paid travel time between customer visits

• Payment of PVG and SSSC registration

• Night shift premium of £12.64 per night

We ask that all applicants read the Job Pack available on the careers page on out website. Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

Note to interested applicants

In accordance with the new immigration rules, employers must hold a licence of sponsorship to recruit all overseas candidates who do not have the right to work in the UK. It is with regret that this role does not meet the current suitability requirements set by the UKVI to enable sponsorship of migrant workers. Therefore, we cannot progress applications from candidates who require sponsorship to work in the UK.

Closing date for applications: Sunday 2nd July 2023