Registered Service Manager – Residential & Care at Home Services based in Fife.

Registered Service Manager – Residential & Care at Home Services based in Fife.

Hours: 37 hours per week

Location: Units 15 & 16 John Smith Business Park, 1 Begg Road, Kirkcaldy, KY2 6HD

Salary: £44,101.00 per annum

At Capability Scotland, Fife Services we support adults with physical disabilities, learning disabilities and sensory impairment, to live independently within their own homes and small residential services in Dunfermline, Rosyth and Glenrothes. Delivering over 1700 hours of care services per week. Our days are filled with laughter, with a focus on activities, on-site and externally. Our mission is to deliver the highest quality services, tailored to the individual needs of disabled people.

About the role – Service Manager

As Service Manager you will have responsibility for managing the service so that the 20 individuals we support, throughout Fife, receive a quality, person-centred experience. You will lead our management team and support our employees, ensuring regulatory compliance, overseeing budgets and facilities, and drive service development. Key tasks include:

• Managing the referral process and ensuring service delivery meets protocols and customer needs.
• Overseeing staff recruitment, training, performance, rotas, and disciplinary processes.
• Budgetary and financial controls: reviewing accounts, authorising purchase orders, monitoring assets and expenditure.
• Ensuring the facility, transport provisions and service environment support safe and effective delivery.
• Ensuring statutory and regulatory requirements are met (e.g., adult/child protection, Care Inspectorate annual returns).
• Promoting and developing the service, seeking new referrals, leading business development and risk assessments.
• Conducting investigations into concerns or complaints, and liaising with relevant authorities when required.
• On-call support – part of 6 person on call rota for 24 hour service.

What We’re Looking For

• Qualification: SVQ 4 Health & Social Care (or equivalent) AND a relevant management qualification.
• Proven leadership experience in a care environment, with strong understanding of service delivery, staff management, budgets and regulatory frameworks.
• Excellent interpersonal skills: you’ll engage with customers, families, social work and local authorities.
• Strategic thinker with the ability to develop and promote services, manage change and mitigate risk.
• Comfortable working across a variety of tasks (from operational/administrative to strategic) and dealing with both routine and complex issues.

Location: Office address is - Units 4 & 16 John Smith Business Park, 1 Begg Road, Kirkcaldy, KY2 6HD - services are based in Dunfermline, Rosyth & Glenrothes.

Driving licence and vehicle preferred.

Working with Capability Scotland brings you lots of benefits:

• Competitive salary - £44,101.05 per annum
• We offer a fully funded SVQ – a qualification which is yours for life.
• 37 days holidays per year.
• Free PVG checks throughout your employment.
• Up to 8% company contribution pension scheme.
• Up to 3 x annual salary death in service.
• Perks at Work – shopping discount scheme.
• Cycle to work scheme.
• 24/7 employee assistance programme.
• Working for us means you would qualify for Blue Light & Concert for Carer discounts

Applying to Capability Scotland

Applying to join our family is easy by clicking apply now. You’ll then hear from us within three weeks of the noted closing date. We’ll invite successful candidates to an interview so we can learn more about what makes each other tick, in a safe and secure way.

A full job description of this role is available by clicking here: Service Manager

Closing date: 23rd February 2026

Provisional Interview Dates: 4th and 5th February

For more information, or to arrange an informal chat, you can email Ben on ben.bradbury@capability.scot (ref: CS290126)

We reserve the right to close or extend this vacancy dependent on the number of applications. Therefore, if you are interested, please submit your application as early as possible.

General Information

• Capability Scotland is committed to providing services which embrace diversity and which promote equality of opportunity. We are happy to consider job-share applications.
• Capability Scotland is committed to safeguarding and promoting the welfare of vulnerable people and conducts thorough pre-employment checks on all preferred candidates.
• A copy of Capability Scotland’s Equality and Diversity Policy is available upon request from the HR Team.

***Please note that our vacancies do not qualify for Skilled Worker Visa Sponsorship, if you require this to commit to this role long term, please do not apply. If we are in a position to offer sponsorship in the future our adverts will be updated to reflect this***