Operations Manager- Human Resources

An exciting opportunity has arisen for an experienced Human Resources Operations Manager in our HR department (due to the retirement of the current post holder). This is a hybrid post with occasional travel throughout Scotland.

As the senior manager within the HR Team, you will ensure that we have a positive impact upon the lives of people, families and communities ensuring we systematically support every worker to be at their best and reach their potential.

This is a dynamic leadership role in which you will never settle for “good enough” but will always prioritise effectively in an ever-changing environment. You will appreciate that there is always capacity to innovate, improve, develop, and push the boundaries of possibility in support of Carr Gomm’s pursuit of a more equitable society in which people can lead full and positive lives as active citizens.

You will develop strong relationships throughout Carr Gomm, gaining and developing a deep knowledge of our operations, policies, and strategic objectives.

The role:

Reporting to the Deputy Chief Executive, you will be responsible for all Human Resource operations within the organisation, including developing and implementing relevant policies, partnering with senior managers to provide advice and guidance, and ensuring our HR operating model continues evolve to meet the dynamic needs of our organisation.

Success in this role includes:

• Providing an effective and efficient comprehensive HR service, including payroll.
• Leading the development and implementation of strategic HR policies and projects.
• Championing Diversity, Equality and Inclusion as an integral part of our culture.
• Using management information to ensure informed strategic decision-making.
• Ensuring Carr Gomm’s voice contributes to sectoral HR best practice and influences the future of social care in Scotland.

This is by no means an exhaustive list; rather it gives a flavour of the joy that can be achieved in this leadership role. Experience within social care is beneficial, but not essential.

Who we are looking for:

Successful Operations Managers come from different backgrounds and have a range of work and life experiences. All have the flair to engage with and relate to people, and share our values of respect, interdependence, choice, control, openness and honesty, kindness, and compassion.

In our eyes, the best Operations Managers are creative, tech-savvy, results-driven, positive, and self-motivated team players who are wonderful ambassadors, analytical thinkers, and passionate world changers, with a strong network of HR and social care colleagues.

We expect that you are an established, qualified (MCIPD) HR professional with significant experience of leading a generalist HR team to develop and implement people strategies and engaged in the following activities…

Resourcing & Organisational Development

• Leading the development of sustainable and creative recruitment and retention initiatives appropriate to different employment environments throughout Scotland.

Employee Relations and Engagement

• Supporting the HR team to provide expert advice and constructive guidance to colleagues, in partnership with our partners and Stakeholders.

Absence Management

• Delivering proactive, person-centered wellbeing supports, in partnership with colleagues and line managers, to maximise the impact of all employees in the workplace and to minimise sickness absence.

Management Information

• Ensuring the development, integration and capability of HR systems are maximised and that robust HR management information continually meets the needs of the organisation, regulatory bodies and legal compliance.

Human Resources Team

• Coaching the team of HR professionals to promote a responsive, creative, curious and committed culture in-line with the philosophy and values of the organisation.

Learning and Development

• Supporting local teams to achieve organisational consistency and excellence in all learning and development.

About Carr Gomm

Carr Gomm is a leading Scottish social care and community development charity. We provide person-centered support to over 4500 people every year so they can live their best possible life.

Our services are based on our values and reflect the choices and aspirations of each individual and community we work with. Our qualified staff work with people in their homes and communities, supporting people in their day-to-day lives and making plans to achieve their hopes and dreams in the future. Carr Gomm also fundraises to tackle isolation and loneliness in our communities through projects and activities across Scotland.

Benefits

• 35 days’ holiday per year, increasing to 40 days with length of service
• Enhanced maternity, paternity, adoption, and sick leave
• A Defined Contribution pension scheme, with incremental employer contributions
• Membership to TELUS; employee well-being and perks platform
• Access to the Carr Gomm App, which includes online access to physiotherapy, personal training and counselling
• Membership of a credit union
• Cycle to work scheme

If you would like to discuss this role further, please contact Andrew Thomson at andrewthomson@carrgomm.org

Closing date: 16 September 2024.

Interviews scheduled for: 30 September & 3 October 2024

We welcome applications from any candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship from Carr Gomm. You will be asked to share proof of this prior to receiving any offer of employment. It is currently our policy not to offer sponsorship for prospective candidates.