Service Manager – Helensburgh, Argyll & Bute

Can you be a leader in one of Scotland’s leading social care charities?

This is an exciting opportunity to join our well-established service in Helensburgh with travel to Dunoon and Rothesay as required. Our services provide person-centred support that enables people to live the life they choose. Our goal is to enable people to live safely and to do the things they want to do. This includes day-to-day living, planning for their future and realising their dreams.

Responsibilities & Success Factors:

Reporting to the Operations Manager, you will be responsible for leading and managing your team to support people to live safely in their own homes, to realise their ambitions and fulfil their potential. In doing so, you will demonstrate Carr Gomm’s values of: Choice, Control, Interdependence, Respect, Openness, Honesty, Compassion & Kindness.

The role also involves maintaining financial viability of the service, service development and contributing to the local management team. The successful applicant will be able to promote Carr Gomm’s values and policies in all aspects of the role.

A Flexible working pattern is an option with some evening and weekend work to ensure service and staff are well supported. The role will involve managing both Day and night responders and mobile home care teams

Who we are looking for…

A ‘people person’ who can build positive relationships with others -based on mutual respect and understanding – regardless of age, background or support needs.

In our eyes, the best Service Manager is a person who has:

· Experience of developing and implementing quality assurance processes to support service development and improvement

· The ability to motivate and inspire others to be the best they can be by supporting their learning and development

· Experience of providing direct support on a one-to-one basis with a person-centred approach

· Experience of managing support arrangements including support agreements/plans and risk assessments

· Experience of managing people including planning staff rotas to deliver a service

· SVQ4 in Health and Social Care or equivalent or willingness to undertake within the required time

· The ability to understand and pass complex information to people with different levels of understanding including people we support, their family and other professionals in a clear and concise manner

· An understanding of how to develop support plans and risk assessments and putting these into practice. Good written and verbal communication skills required.

Additional benefits:

· 35 days holiday per year, increasing to 40 days with length of service.

· Enhanced maternity, paternity, adoption, and sick leave

· A Defined Contribution pension scheme, with incremental employer contributions

· Access to the Carr Gomm App: which includes free physiotherapy, health coaching and counselling

· Membership to Telus (Employee Assistance Program, EAP): employee well-being and perks platform

· Membership of a credit union

· Cycle to work scheme; and more!

Advert closes on Friday 29th November and Interviews will be held on Thursday 5th December at Carr Gomm, Suite 3, Fairfield, 1048 Govan Road, GLASGOW, G51 4XS