Operations Manager

About The Role

Operations Manager - Highlands and Moray

Enable Works believes in providing every individual in Scotland with the opportunity to have a high-quality, well-paid career. They support over 7000 people annually across 29 Scottish Local Authorities to acquire skills for employment and move about 1000 people into work every year. Their client interactions occur in various settings, including schools, universities, and the community. Enable Works collaborate with thousands of employers each year, to foster inclusive cultures and enhance Scotland's workforce diversity. They are driven to challenge perceptions of disability and unlock potential.

As an Operations Manager at Enable Works, you will be a key leader driving their mission to provide exceptional employability services for disabled individuals across Scotland. In this role, you will oversee strategic development and performance management across a designated region (Highlands, Moray and Perth & Kinross), ensuring smooth and efficient operations.

Leading a team of Performance Managers, Team Leaders, and Employment Coordinators, you will set high standards for service quality and client satisfaction.

Your responsibilities will include ensuring quality and compliance, efficient contract management, and building strong relationships with funders and commissioners to both maintain and secure contracts. Additionally, you will identify and cultivate new business opportunities, contribute to policy influence, and manage regional finances to support our growth and impact. This role requires a strategic vision, strong leadership, and the ability to drive business growth while maintaining financial stability.

While this role is hybrid with some office and home working, a driving license and access to your own vehicle is essential as regular travel across your region is required.

Please include a detailed Personal Statement within the application to outline how your previous experience, skills and knowledge are a good match for this role. Please see the Job Pack for further information

Please note there is a pay award pending for Enable Works staff.

About You

We really need you to have these:

• An awareness of employability and skills structures and systems in Scotland
• Experience of leading a performance focused team.
• Ability to effectively coach and motivate developing leaders to deliver high performance within your team.
• Effective project management skills and ability to think strategically to achieve long-term goals.
• A natural, professional relationship builder with the ability to partner and negotiate with stakeholders.
• Experience of delivering on financial expectations and forecasting change.
• Strong attention to detail with professional presentation and personality.
• Self-management skills and the ability to meet duties effectively within agreed timescales.
• Confident communicator.
• Role model.
• IT Literacy.
• A full driving licence and access to a car.

Why?

Our vision is that every person in Scotland is able to access the support they need to find a high-quality job that pays them well and your drive and commitment to this will help them get there.

As a senior leader you will drive our culture within your programme portfolio. To lead your team you will need a sound understanding of the current employability landscape and the future direction of travel. You will be a natural relationship builder able to work closely with people at all levels to deliver results for our clients.

About Us

At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to:

• Person Centred approaches, planning and thinking
• Introduction to autism
• Epilepsy awareness
• Moving and Handling
• Adult support and protection
• Child support and protection
• First Aid
• Positive Behaviour Support

We also have an excellent range of staff benefits on offer including but not limited to:

• Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
• Employee Assistance Programme
• Cycle to Work Scheme*
• Season Ticket Loans*

Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

*Terms and Conditions Apply