Customer Experience Assistant

Are you passionate about supporting people to choose the life they aspire to? Are you looking to grow your skills within an organisation which is committed to inclusion, personal development, and empowerment for all? Then our current vacancies may be for you!

In support of ending homelessness, the postholder will be responsible for providing a first-line response to all inbound enquiries and questions via telephone, email, and other digital communications, and assist service delivery teams to provide the best possible support to those at risk of housing insecurity and homelessness.

In joining our team you will be in the good company of caring and passionate individuals who are committed to ending poverty and homelessness.We are a midsized charity which works to prevent and end homeless and has over 20 years’ experience in delivering person-centred housing advice and support across Fife. By applying to join our team, you can help us deliver 20 more.

Not sure but curious about the roles and our work then call us for an informal chat on 01592 800430.