Support Worker

Hillcrest Futures is recruiting for a Support Worker

About the Service

Dryden Street is a homeless service that provides housing support to people who are experiencing homelessness who have multiple and complex needs. This includes mental health, ambivalence, addiction, offending and behaviours that challenge us, violence and aggression.

About the Role

The Support Worker Role will involve:

• Providing direct and group support to individuals as agreed in individual Personal Outcome Plans as per service requirements
• Undertaking keyworker responsibilities with, and on behalf of individuals
• Be an effective team member
• Take lead responsibility for a defined area of practice in the service, as negotiated and agreed with the line manager
• Undertaking tasks appropriate to the service as detailed in the service descriptor
• Participate in shift patterns, as required by the service, which may include, lone working, festive working and on-call duties

About You

You will:

• Have a positive, flexible attitude, with an encouraging nature
• Have excellent communication skills including verbal and written
• Be highly organised with the ability to work on own initiative
• Have the ability to react efficiently and effectively in emergency situations
• Be open to attending and maintaining ongoing training needs
• Possess a Scottish Vocational Qualification (SVQ) Level 2 in Health and Social Care or have the ability to work towards this qualification
• Be flexible with shifts patterns including weekend work, evenings, sleepovers and waking nights

All successful candidates will be required to obtain registration with the Scottish Social Services Council (SSSC) within 6 months of taking up the post

Please note: Interviews will take place on Friday, 20 March 2026.

About the Benefits

• Pension Scheme
• Generous Holiday Entitlement
• Comprehensive Health and Well-being Package
• Free access to online discounts for well-known retailers
• Death in Service Benefit (up to three times your salary)
• Cycle to Work Scheme (great savings from 25% - 39% on bikes and accessories)
• Tech Scheme (great savings of up to 12% on computers or laptops)

Sponsorship

Please note that Hillcrest Futures do not hold a licence to sponsor any visa applications at present.

Hillcrest are committed to safeguarding and promoting the welfare of all the people we support. All roles are subject to thorough pre-employment checks including references, and a Disclosure Scotland check or PVG (Protecting Vulnerable Groups) check to ensure the safety and wellbeing of those we support. All employees are expected to uphold our values and adhere to safeguarding policies and standards throughout their work.