Care Supervisor

Oran Care - Scottish Provider of the Year 2023

Job Title: Field Care Supervisor

Hourly Rates: £14.12 to £15.45

About Oran Care

Dedicated to raising the standards of care In Fife

Join our award winning team of care professionals. Oran Care offer rewarding career opportunities for candidates who wish to turn their care job into a career. We have excellent career progression pathways (Supervisors have the opportunity to progress to senior management, care coordinating, training provision, recruitment and more) and are providers of professional training qualifications including SVQ Levels 3 and 4.

Additional Benefits

Private dental insurance, Private medical insurance

Hours

Supervisors work on a condensed repeating schedule as follows:

Week 1 – Monday,Tuesday, Saturday, Sunday

Week 2 – Wednesday, Thursday, Friday

Part time supervisors work for half day on a dayshift / backshift rota

Supervisors are required to work every 2nd weekend

The Role

You will be responsible for working in a team to maintain Oran Care's exceptionally high care standards at all times.

It will be your responsibility:

To establish a caring environment for service users through high standards of professional practice and to promote dignity, respect, choice, and self esteem for each individual.

To ensure delivery of a high quality of service at all times.

To ensure that the requirements of the National Care Standards and regulations of Care Inspectorate are adhered to.

To ensure that staff are supported in order to carry out their roles as carers.

Day to Day Activities Include:

• Managing client referrals including integrating care packages, carrying out care and risk assessments, and working with clients to develop care plans.
• Put in place, and update when required, Care Plans, Care Folders, Service User Agreements and/or contracts.
• Carrying out regular care reviews with Clients.
• Liaising with clients, to promote service user’s rights, promote customer service and to ensure that the very highest standards in home care are delivered.
• Providing on call support, as and when it is agreed. Ensure accurate recording of all activity during on call periods and ensure all information is accurately passed on and dealt with.
• As and when required, assisting in the allocation of carers to specific service users in line with their individual needs and the carer’s experience/expertise.
• As and when required, helping to ensure that all the Homecare staff who work with clients are fully supported to carry out their role effectively
• Supporting the delivery of Oran Homecare’s Quality Assurance programme, including helping to carry out monthly audits of care plans and home folders and the implementation of any remedial action.
• Ensuring data regarding clients and staff is recorded correctly using our care monitoring software.
• Take an active role in the implementation of Oran Homecare Health and Safety Procedures.
• Ensuring staff supervision and monitoring is carried out in line with Oran Homecare Policy.
• Involve client’s in supervision process
• Ensuring safeguarding measures are in place to protect vulnerable adults and older people using the service.
• Ensuring that all the Homecare staff that work with clients are fully briefed to enable them to carry out their role effectively

Requirements

• Experience working with adults and older people within a care or community setting (Previous Supervisor Experience is not Required)
• Working towards SVQ 3 Health and Social Care (We Can Provide This Training If Not Started).
• Full driving license and appropriate insurance (if required)
• Enhanced disclosure from Disclosure Scotland and be a PVG scheme member.
• Eligibility for registration with SSSC or be registered with NMC

Key Competencies

• To be able to attend appropriate training courses
• To be able to adhere to all company policies, procedures and systems
• To be able to keep accurate written records within the service user care plan documents
• To be able to understand and cope with emergency situations
• To be able to liaise effectively with office staff, Social Workers, service users and service user family members .
• To be able to maintain high standards of care provision
• To be able to follow written and verbal instructions

Skills and Attributes

• Excellent time keeping.
• Excellent communications skills, written and verbal
• Good planning skills.
• Even-tempered and patient
• Ability to display empathy and warmth
• Reliability, honesty, integrity
• To have had some experience of coordinating staff to meet client shortages and to have had previous responsibilities for supervision of staff
• Self-Motivated, Flexible and able to cope with pressure.
• Good Team Worker
• Able to work under own initiative and prioritise workload.
• Have an understanding of a needs-led outcomes based service
• Committed to quality care and services provision and have a sound understanding of good care principles