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Ref no:
464153
Published:
19/03/2026
Closes:
01/04/2026
Location:
Location not available
Salary:
£32,940 - £37,241 per year
Contract Type:
Permanent
Position Type:
Full Time
Hours:
37.5 hours per week
Work From Home:
Hybrid

Location: Flexible/Hybrid

Salary: £32,940 - £37,241 per annum (£16.89 - £19.10 p/h equivalent)

Full Time – Permanent

The Redress Support Service provides support for people who are applying to Scotland's Redress Scheme. The Scheme has been set up for survivors of historical child abuse in care in Scotland. It was set up to recognise and acknowledge what happened to them, and the harm which this caused. At the end of the process, survivors may receive a payment, an apology for the abuse they suffered, and emotional support.

The In Care Survivors Alliance was commissioned to provide support alongside this process. In December 2021, the Alliance established its second service to provide this: the Redress Support Service. You may read more about the service here: https://www.redress-support.scot/

Our partnership approach is rooted in understanding that the impact of childhood trauma is individual and lifelong. We recognise that the experience of abuse in care often means people may face significant barriers to accessing much needed help.

As importantly, everyone we support will have different needs and have insight about what will work best for them. We provide a safe and trusted space for people to explore what is most important to them and to access tailored help toward their goals.

As Impact & Evaluation Lead, you’ll be responsible to plan, design and complete evaluation activity that can assess RSS progress towards its strategic objectives.

You’ll work closely with our Innovation and Improvement team, and other Impact & Evaluation Leads to ensure consistency of approach to evaluation across the organisation, ensuring that Penumbra’s experience and insight from other programmes is applied in Redress Support Service. You will manage data gathering and report writing activities within the Programmes team, to inform service improvement and programme development in collaboration with our partners.

As a mental health charity, we value the wellbeing of our staff. That’s why we want you to know that you’ll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped.

We can offer you a range of employee benefits, and we can promise you’ll be inspired by some amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

For more information, including full job description and application/interview guidance, please download our recruitment pack.

We cannot consider CV’s – all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at recruitment@penumbra.org.uk and we can arrange for a paper copy to be sent out to you.

Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.

Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application. To avoid this happening please add “Penumbra Careers” – recruitment@penumbra.org.uk to your contact list. You can also check the status of your application by logging into the careers portal. If you have not had any update on your application, please contact us at recruitment@penumbra.org.uk.

Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don’t hesitate to contact us at recruitment@penumbra.org.uk.