Service Manager - Fixed Term Contract - Edinburgh GP's DBI

Location: Edinburgh

Salary: £32,614 - £36,872 per annum (£16.73 - £18.91 p/h equivalent)

Full Time – Fixed Term until March 2025

We will work in partnership with Edinburgh GPs to support people experiencing distress.

The Service is a two-tiered response; a Level 1 response from GP surgery staff and Level 2 supportive interventions delivered by Penumbra Mental Health. DBI responds to a referral made from a GP practice on behalf of a person experiencing distress, with the provision of time limited support within 24 hours. The Service then provides community-based problem-solving support, wellness and distress management planning, supported connections and signposting for a period of up to 14 days. We provide a telephone/video support service for the people of Edinburgh and where appropriate support people in person in the community in line with Health & Social Care infection control guidance.

As Service Manager you will ensure that Penumbra’s core values and methodology are fully embedded within service provision, promoting a personalised and recovery focused approach to enable people with the skills needed to live independently and meaningfully within the local community. Using existing experience and knowledge of the social care environment, the postholder will seek to continually improve and develop the service including finding creative solutions to operational challenges. You will also play a lead role in working in partnership with GPs and other voluntary and statutory agencies to ensure the service meets the needs of the people who use the service. The current staff team consists of 6 WTE Mental Health and Wellbeing Practitioners and are located across Edinburgh, and the Lothians, with a hybrid model of working.

This is an exciting post which means the right person will have the opportunity to play a key role in leading our pioneering approach to crisis and distress support.

But we also want you to grow and thrive! We’ll support you on your own career path, developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

If you want to inspire and be inspired every day. If you share our passion for exceptional support through creativity and collaboration. If you want to build your working life around meaningful connections with a pioneering charity who will value your contribution to our unique approach, then we want to hear from you.

For more information, including full job description and application/interview guidance, please download our recruitment pack.

We cannot consider CV’s – all applications should go through the application process on our website. Only applications completed through our website will be considered. If you are unable to complete an online application, please contact us at recruitment@penumbra.org.uk and we can arrange for a paper copy to be sent out to you.

Please note that unfortunately we cannot offer visa sponsorship. We can only accept applications from applicants who currently have the legal right to work in the UK, or applicants who have already have an application in progress to obtain the legal right to work in the UK.

Updates and responses to applications will come from our recruitment system. These emails may go into your spam inbox so please check frequently for any updates on your application. To avoid this happening please add “Penumbra Careers” – recruitment@penumbra.org.uk to your contact list. You can also check the status of your application by logging into the careers portal. If you have not had any update on your application, please contact us at recruitment@penumbra.org.uk.

Penumbra is committed to supporting candidates with disabilities, neurodiverse candidates, and candidates with mental health conditions throughout the recruitment process. We will make any reasonable adjustments required to ensure a fair and inclusive process for all. If you think you require reasonable adjustments, please don’t hesitate to contact us at recruitment@penumbra.org.uk.