Team Leader

Are you an experienced social care professional, with knowledge of working in a trauma informed way and ready to take the next step in your career or looking for a fresh challenge? If yes, we’d love to hear from you!

We’re looking for a compassionate and proactive individual to join our service in Dumbarton as a Team Leader, on a full-time (37.5hrs per week), permanent basis.

As a Team Leader, you’ll provide first-line leadership to a dedicated team of 15 support staff in our 24/7 housing support and community dispersed services, ensuring exceptional standards of care and practice. You’ll take an active role in shaping the quality of support provided, leading by example and creating a culture of respect, learning and continuous improvement.

It would be great if you have a full UK driving licence and access to a vehicle, but this isn’t a deal breaker if you don’t.

What You’ll Do

• Lead the day-to-day running of the service, including rotas, records and quality standards.
• Supervise, mentor and coach staff to deliver exceptional support.
• Develop and review personalised support plans.
• Work directly on shift to build strong relationships with the people you support.
• Promote inclusion, community participation and meaningful opportunities.
• Maintain clear communication with families, professionals and partners.
• 15 hours direct support.
• Take part in on call duties.

What You’ll Bring

• Minimum 2 years’ experience in social care, including supporting individuals with complex needs and behaviours of concern.
• Experience supervising or coordinating staff.
• Working knowledge of budgets and targets.
• Strong communication, planning and motivational skills.
• SVQ Level 3 in Care (or willingness to achieve it).
• A values-driven approach built on inclusion, respect and empowerment.

Shift Pattern

Our Team Leaders predominantly work Monday to Friday, however there may be times you’ll need to provide cover based on the needs of the service.

Closing Date: 1st February 2026 (We reserve the right to close this vacancy at any point)

Interviews will be held on Tuesday 3rd and Wednesday 4th February through MS Teams.

If you are seeing this ad via a job board then please be aware that you must submit an application directly via our website (https://www.trfs.org.uk/job-search) otherwise we may be unable to contact you.

Please note, our smoking policy applies to this role. Please contact kbellingham@trfs.org.uk if you have any questions.

PVG checks will be required of all successful applicants; having a conviction will not necessarily debar you from working in this sector. All new staff members will be required to register with the SSSC within 3 months of their start date.

We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.

We celebrate difference and encourage everyone to join us!