Tenancy Sustainment Officer

Working hours: 37.5 hours per week (Including some evenings and weekends)

Interview Date: To be confirmed

We are looking for a compassionate, confident and dynamic person who want to make a difference in the lives of homeless people. Our role is to provide a safe place to stay and to access support for people who have substance use issues and complex needs. The service delivery model is rooted in the harm reduction approach, based on trauma-informed practice, is strength-based and uses person-centred approaches.

The key focus of our work is to help the transition from rough sleeping into a stable lifestyle. This includes individual support with all aspects of health and wellbeing and social engagement.

Key Responsibilities:

• Work with clients and keyworkers to ensure residents at our Rapid Access Homeless Accommodation are supported to maintain their stay until suitable move-on accommodation is available.
• Manage and promote payment of service charges for the accommodation
• Prevent eviction or abandonment through supporting residents to maintain their responsibilities and uphold their rights.
• Work individually and in groups to develop skills to support long-term tenancy sustainment.

The successful candidate(s) will be able to demonstrate:

• Motivation towards supporting homeless individuals to achieve focused and positive life outcomes.
• The ability to form positive, supportive and motivating relationships.
• That they are able to work within the ethos of The Salvation Army.
• The skills required on the Job Profile

SSSC Registration is required. It is important to apply for registration as soon as possible and within three months of starting your role. You must be registered within six months.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references, a criminal record check (PVG Scheme Disclosure Check) and evidence of your Right to Work in the UK in line with Home Office requirements.

As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found here.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.