Support Worker 2 (REC1873)

Around since 1923, SAMH is Scotland’s national mental health charity. Today, we operate over 70 services in communities across Scotland, providing mental health social care support, addictions and employment services, among others. Together with national programme work in See Me, respectme, suicide prevention, and physical activity and sport, these services inform SAMH’s policy and campaign work to influence positive social change.

SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

For Scotland’s Mental Health

Post: Support Worker 2

Ref: REC1873

Location: North East Glasgow (Tollcross)

Hours: 37.5 per week

Shifts: Various, including day shifts, evening, sleepovers and on-calls

Salary: £25,430 – £25,947 (Salary Points 13-19*) Plus Sleepover Enhancement for every sleepover completed and On Call Payments

*whilst this is a scale for progression, the starting salary is point 13 

Contract: Permanent

About the Role of Support Worker 2

SAMH Easterhill Service is looking for a support worker 2 to be part of an innovative service which makes a positive impact on the lives of the people who use the service.

Based in Tollcross near Tollcross park, Easterhill service uses recovery focussed interventions, supporting people to develop skills and positive support networks towards living an independent life in the community.

A support Worker is a flexible multi-skilled role within a team, carrying out key-worker responsibility for a few service users, and individual support providing direct emotional wellbeing and day to day practical support with daily living tasks, medication to individuals to improve their mental health and wellbeing. You will support people to develop outcome-focused action plans, carrying out assessments and reviews and contribute to the facilitation and development of therapeutic groups. The team work with people on a 1-2-1 or group basis, in people’s homes and communities to assess and identify strengths and needs, issues and goals; finding meaningful supports and connections in their community. You be part of a team supporting individuals to recognise and use their existing strengths, support building new skills in self-management, personal recovery and capacity.

Support Workers support the people who use our service in partnership with mental health services and primary health care services, enabling individuals to achieve their chosen outcomes and practice a recovery focussed model of working.

What we are looking for

In this role your attitude and personality matter as much as your skills and experiences. Everyone we support is different and we use individually tailored plans to help them to identify where their strengths lie and support them in the areas where they may need it. We are looking for initiative, compassion, energy and determination and the ability to motivate and inspire people who use our services to develop their skills and self-confidence and realise their aspirations. This is a challenging and exciting opportunity, you will go home each day knowing you made a difference.

Respect and dignity for the people who use our services is at the heart of everything we do. We will ask you to join the Protecting Vulnerable Groups (PVG) membership scheme and register with the Scottish Social Services Council (SSSC). We’re looking for people with great people skills who are honest, reliable and resilient in challenging situations.

Do you have excellent communication and inter-personal skills and knowledge and experience in supporting people? Ideally for this role you will have experience supporting people with mental health problems, key-working and case management.

Supporting the people who use our services means there are a variety of shift patterns on a rota basis including evenings, weekends, sleepovers and on-calls. You will be allocated to a service base but be required to work flexibly across local services.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;

• Fully funded SVQ qualification to meet the conditions of your SSSC registration (delete for non-registered roles)
• Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.
• Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
• 30 days annual leave rising to 33 after 5 years’ service
• 4 public holidays
• 2 paid wellbeing days off per year to use on what matters to you.
• wellbeing budgets
• Workplace pension scheme
• Life Assurance policy
• Employee Assistance Programme

Closing date for applications will be 12 noon on 23rd January 2026.

To apply please visit: work-with-us

Get in touch

If you’d like an informal chat about this role and working for SAMH, please contact: Vickie Fyfe on 07870 168 685 or vickie.fyfe@samh.org.uk

PVG Scheme Membership, a Right to Work in the UK check and proof of any qualifications declared in your application will be required.

Applications are welcome from people who have experienced mental health difficulties.

Please note we reserve the right to close this vacancy early should we receive a high level of applicants and would encourage you to submit your application as early as possible.

SAMH is committed to promoting equality and diversity and to represent the communities we are here to support. We aim to have a truly diverse organisation – diversity of thought, background, experience and of all protected characteristics. We particularly welcome applications from individuals who have experienced mental health problems and individuals from minority communities.

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