Housing Assistant - Scottish Veterans Residences

Scottish Veterans Residences (SVR) is a Registered Scottish Charity (SC012739) established in 1910 in reaction to the sight of veterans sleeping rough on the streets of Edinburgh. SVR provides high quality, supported accommodation for veterans who are homeless or in need.

We house ex-service men and women of all ages in residences in Edinburgh Dundee and Glasgow.

Our Vision: All Veterans living as independently as they are able, in a place they are proud to call home.

Our Values: Dignity and Respect Unity of Purpose Expert provision of Service

Our Mission: To provide quality support and accommodation to as many ex-Service and Merchant Marine personnel as possible, for as long as they need it, in order to assist those that are able to return to independent living.

You are a positive and enthusiastic professional, experienced in the delivery of intensive housing management within a grouped living environment or similar. You will support the implementation of our Vision and Mission, applying our Values to deliver the safety, health, comfort, and welfare of residents in line with the Care Inspectorate’s Health and Social Care Standards.

You are an effective communicator and have excellent interpersonal skills; the ability to work as part of a team and as a lone worker. Knowledge of housing related issues and associated policies and procedures are an advantage.

It is essential that you have or are willing to work towards achieving an SVQ Level 2 in Housing or equivalent qualification or above for this grade of post within 18 months of commencement. And, secure and maintain registration with the Scottish Social Services Council.

Summary purpose of job

The Housing Assistant proactively assist Veterans comply with their terms of occupancy, liaise with housing support staff and assist with the delivery of resident activities.

Main responsibilities

To provide proactive, effective front line, intensive housing management to Veterans.

· Actively monitor the security of the residence and respond professionally to incidents that occur.

· Proactively promote, encourage and assist with activities designed to improve Veterans’ wellbeing.

· Carry out duties in accordance with our Vision, Values and Mission.

· Ensure compliance with General Data Protection Regulations.

For full list of responsibilities and person specification please see Job Description attached.