Shona Care Ltd

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Job Title: Senior Coordinator

Location: Barrhead, Glasgow, Scotland

Salary: £23,000 - £30,000 per annum (dependent on experience)

Job Type: Full-time, Permanent

Closing Date: 04.12.2025

About Us:

Shona Care Ltd is a trusted Scottish home care provider with five years’ experience supporting people across Barrhead and the surrounding areas. Our work is rooted in dignity, compassion, and consistency. As our service continues to grow, we’re looking for an experienced Senior Coordinator who shares our values and wants to help shape high-quality, person-led support.

The Role:

You’ll take the lead on coordinating daily care delivery, supporting frontline teams, and helping families feel confident in the service we provide. This role involves balancing operational demands with a strong focus on quality, outcomes, and regulatory compliance.

Key Responsibilities

  • Organise and manage staff rotas to ensure safe, uninterrupted support.
  • Maintain oversight of care quality, checking that practice reflects individual care plans and Scottish health and social care standards.
  • Work closely with clients and families, reviewing changing needs and helping shape person-led support.
  • Offer guidance and day-to-day leadership to care staff, encouraging good practice and professional growth.
  • Support ongoing training and development to meet Care Inspectorate expectations.
  • Keep accurate, up-to-date records and oversee scheduling systems.
  • Respond to emergencies, service gaps, or concerns in a calm and solution-focused way.

Essential Requirements

  • Proven experience in care coordination, ideally within the Scottish health and social care sector.
  • Strong organisational skills and the ability to manage competing priorities.
  • Confident communicator who can build positive relationships with clients, families, staff, and partner agencies.
  • Knowledge of Care Inspectorate standards and relevant legislation.
  • Experience using digital rostering or scheduling systems.
  • Compassionate approach with the ability to lead by example.

Desirable Qualifications and Experience

  • SVQ Level 3 (or above) in Health and Social Care.
  • Previous supervisory or management experience.
  • Experience writing or reviewing care plans and risk assessments.
  • Understanding of Scottish regulatory frameworks, including safeguarding and adult protection.
  • Leadership or management training (e.g., ILM Level 3).
  • Confidence using systems such as People Planner or similar platforms.
  • Experience supporting compliance, audits, and record-keeping.
  • Ability to manage resources and budgets effectively.

What We Offer

  • Competitive salary based on experience.
  • Opportunities for progression within a supportive team.
  • Comprehensive training and ongoing professional development.
  • A meaningful role that directly improves people’s lives.

How to Apply

Please send your CV and a covering letter to val@shonacareltd.co.uk by 07.10.2024.

If you have any questions about the role, feel free to contact us on 07724 309452.