Workforce Planning Coordinator

Finding the right people, in the right place, at the right time is critical to delivering exceptional support. If you're highly organised, people-focused, and enjoy solving staffing challenges, this could be the perfect opportunity for you.

Workforce Planning Coordinator

• Kirk Road, Wishaw
• £27,631.59 per annum
• 37 hours per week
• Full-time, Permanent
• 30 days annual leave (inclusive of public holidays)

Accountable to: Workforce Planning Manager

About the Role

At SOL, our People Team is dedicated to creating an outstanding employee experience, supporting a motivated and high-performing workforce that delivers excellent outcomes for the people we support.

As a Workforce Planning Coordinator, you will play a key role in ensuring the effective deployment of staff across our services, helping us meet the principles of the Health and Care (Staffing) (Scotland) Act 2019. Working as part of a team of two coordinators, you will ensure staffing levels are planned effectively, shifts are communicated in advance, and high-quality, person-centred support can be delivered safely and consistently.

This is a fast-paced and rewarding role that combines workforce planning, staff wellbeing, absence management, and stakeholder communication.

What You'll Be Doing

As Workforce Planning Coordinator, you will:

• Develop and maintain rolling staff rosters, ensuring colleagues know their shift patterns in advance and the people we support know who will be supporting them.
• Coordinate annual leave planning and arrange appropriate staffing cover using Peripatetic Support Workers and Relief Staff.
• Deploy an allocated team of Peripatetic Support Workers to cover unplanned absence.
• Communicate staffing changes and their impact to the people we support and their families.
• Work closely with the Talent Acquisition Coordinator to deliver a seamless onboarding experience for new employees.
• Coordinate and monitor shadow shifts for new staff, ensuring all required documentation is completed.
• Identify and report potential staffing shortages through workforce planning meetings.
• Conduct "Keep in Touch" and "Back to Work" meetings, providing support to employees returning from absence.
• Carry out routine wellbeing check-ins with allocated staff members.
• Gather feedback from colleagues and the people we support on the performance of new employees.
• Maximise the use of SOL's digital people management systems, including Access People HR and Planner.
• Support recruitment and retention initiatives.
• Provide cover for colleagues within the Workforce Planning Team.
• Complete administrative duties associated with the role.

What We're Looking For

We're looking for someone who is passionate about people and can confidently coordinate staffing solutions in a dynamic environment.

You will have:

✅ Strong analytical skills with the ability to interpret data and make informed, values-based decisions.

✅ Excellent communication and relationship-building skills.

✅ The ability to coordinate solutions to complex workforce challenges.

✅ An understanding of the importance of person-centred matching.

✅ Knowledge of workforce planning legislation and best practice.

✅ Experience using workforce planning systems, such as Access People HR and Planner.

✅ A proactive approach to problem-solving.

✅ Strong organisational skills and attention to detail.

✅ The ability to work independently and collaboratively.

✅ A commitment to diversity, inclusion, and improving outcomes for people.

Why Join SOL?

At SOL, you'll be part of a dedicated People Team that makes a real difference every day. Your work will directly support the delivery of safe, high-quality services while ensuring our employees feel supported, engaged, and valued.

If you're looking for a role where you can combine planning, people management, and problem-solving to make a genuine impact, we'd love to hear from you.

Apply today and help us build and support the workforce that delivers exceptional care and support across SOL.