Service Development Specialist - ID5744-1991 - Edinburgh/Glasgow/Wishaw (Hybrid/Blended Working)

­­­Join Trust and become part of a small team of Service Development Specialists (Care & Support), helping to drive and shape high-quality services that make a real difference to people’s lives.

If you are passionate about delivering exceptional service; bring strong care and support expertise and effective management skills; have a focus on person-centred practice and performance monitoring; and thrive on working with people to drive improvement - this is a fantastic opportunity to make a real impact.

You will work closely with our Care and Support Teams to drive improvement and uphold quality standards. You will also deliver training, coach teams, and help achieve better outcomes for customers across our services.

We are looking for someone proactive and resilient, who is confident in using online platforms, to produce detailed reports and action plans as well as taking the initiative and working independently.

A key focus area will be a continued drive to build a strong culture of quality and continuous improvement via our digital personal planning tool.

If you want to help shape and strengthen services that truly matter, we would love to hear from you

For an informal confidential discussion please contact Amanda Christie, Contracts and Services Development Partner at amandac@trustha.org.uk or 0131 444 995.

To apply please submit our online application form no later than Noon on Thursday 11th June 2026.

Blended Working

Trust operates a blended/hybrid working approach and you will have the opportunity to work flexibly from both a remote location (‘home’) and your contractual workplace ('office') should you choose to do so. We have offices in Edinburgh, Glasgow and Wishaw and developments across Scotland.

We encourage all applicants to study the provided job description to familiarise themselves with the role and the duties involved.

We can only accept candidates residing in the UK who already have the right to work documents. All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence. Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry.

No Agencies Please!

About Trust Housing:

Trust Housing Association is a not-for-profit registered social landlord, and one of Scotland’s largest national housing, support and care providers for older people, offering a range of accommodation and support services. Primarily serving older people in our communities we also provide housing for families and individuals. We have over 4000 households across the length and breadth of Scotland, from the Highlands and Islands all the way down to the Borders.

Trust is a Fair Work First employer, a great place to work, and our Platinum Investors in People award recognises our commitment to our people and the values that we all share.

We are an equal opportunities employer and welcome applications from all sections of the community.

Trust Housing Association is a Registered Scottish Charity - SC009086