Health and Wellbeing Assistant

Wheatley Care

Job title: Health and Wellbeing Assistant

Salary: £26,051 pro rata

Location: WAYfinder

Hours: 37

Contract: Permanent

Do you want to make a positive difference to people’s lives? Come and join Wheatley Care as a Health and Wellbeing Assistant!

The WAYfinder Service provides early intervention and person‑centred support to individuals who may be at risk of crisis or in need of guidance to access the right services. The focus is on prevention, wellbeing, and helping people navigate a pathway towards more stable and positive outcomes.

Our approach is supportive, flexible, and tailored to each individual. We work alongside people to understand their circumstances, identify what matters most to them, and connect them with the support, services, and resources that will help improve their overall wellbeing.

As a Health and Wellbeing Assistant, you will play a key role in providing practical and emotional support, helping individuals to build confidence, develop coping strategies, and access the right pathways. You will work with people who may be experiencing a range of challenges, including social isolation, mental health pressures, or housing‑related difficulties.

The service is built on developing trusting relationships and offering reassurance, guidance, and encouragement. The aim is to empower people to make informed choices, strengthen independence, and prevent issues from escalating wherever possible.

Key areas of support include:

• Providing early intervention and preventative support
• Supporting individuals to access appropriate services and resources
• Promoting wellbeing, confidence, and resilience
• Encouraging independence and informed decision‑making
• Building positive, trusting relationships
• Supporting individuals to engage with their communities and support networks

We value a compassionate, responsive, and non‑judgemental approach, ensuring every individual feels heard, respected, and supported.

Who are we looking for?

We are looking for someone who is caring, reliable, and adaptable, with a genuine commitment to supporting individuals in a preventative and strengths‑based way. You will be confident engaging with a wide range of people, able to listen, build rapport, and respond sensitively to individual needs.

Previous experience in a care, support, or customer‑focused role is desirable but not essential, as full training will be provided. An understanding of early intervention, wellbeing approaches, and working in a person‑centred way would be beneficial.

Above all, you will share our values and be motivated to help people achieve greater independence, resilience, and improved quality of life.

The benefits we offer:

As part of Wheatley Care, we offer a sector‑leading benefits package.

The successful candidate will receive:

• a rewarding career with a competitive salary
• access to a contributory pension scheme
• excellent leave entitlements
• enhanced maternity, paternity, adoption and shared parental leave
• contributions towards dental, optical, driving lessons and more
• access to staff inclusion networks promoting an inclusive workplace
• 24/7 access to our employee assistance programme

Committed to inclusion:

Wheatley Care is always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.

We actively celebrate our individual differences and recognise the collective strength this brings the organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under‑represented groups.

Please note that Wheatley Care does not hold a UK Visa and Immigration Sponsorship licence and is unable to sponsor visa applications.

Closing date: 3 July 2026 at 5pm

For a detailed role profile and to apply, visit Job Train.

We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, on behalf of Wheatley Care please contact recruitment@wheatley-care.com