Aberdeen Ambassador

Job Purpose:

Before applying for this job, it is important that you read the guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location: Aberdeen City, Scotland, United Kingdom, Marischal College
Duration: Fixed Term, Full Time

Roles that require PVG Membership

Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £31,505 per annum / £17.31 per hour)

The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment.

Job purpose/about the role

The Aberdeen Ambassador plays a crucial role in maintaining a prominent presence in Aberdeen's City Centre. The individual holding this position will demonstrate strong interpersonal skills and maintain a professional, welcoming attitude when interacting with colleagues, partners, and members of the public, possessing a comprehensive understanding of the City Centre and its offerings to both residents and visitors. The role necessitates proactive involvement in assisting local businesses. As a member of the Community Safety team, the Ambassador will work closely with Aberdeen Inspired (BID) concentrating on preventing Anti-Social Behaviour and enhancing the City Centre's environment to ensure it is friendly and welcoming.

You will work a rotating shift pattern which will include weekdays and weekends. Basic Disclosure Scotland required.

The post holder needs to hold as a minimum:

• None

The postholder is able to demonstrate:

• Ability to develop and sustain relationships with people and communities with complex needs.
• Ability to work autonomously, managing own workload, deadlines and appointments, exercise judgement and initiative, take personal responsibility and accountability for your own practice.
• Ability to recognise signs of vulnerability and take appropriate steps, such as offering assistance, providing information, or signposting individuals to relevant support services.
• Ability to assess and respond to risk within complex situations.
• Ability to communicate and influence effectively
• Ability to produce and maintain accurate reports and documentation.
• Ability to use a range of computer packages. Eg Microsoft Office
• Ability to empathise with, and help, people who are recognised as vulnerable.

About Us

Please see the Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion. For further information, please see our Equality, Diversity, Inclusion and Recruitment pack.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer.  If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a gold award recipient in the Defence Employer Recognition Scheme.  We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk.  We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for the role they are applying for who:

• have a disability as defined by the Equality Act 2010 (all jobs)
• looked after young people, those that are in continuing care or are a care leaver up to the age of 29 (all jobs)
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots aged 16-24 and are applying for any apprenticeships

Please note that eligibility to work in the UK is dependent on legal status and all applicants must have the right to live and work in the UK.