Senior Money Adviser

Job Purpose:

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for.  

Location: Various Locations in Aberdeen

Duration: Fixed Term till 31 March 2024,Full Time

About the role

The purpose of the role is to co-ordinate a team providing Money/Debt/Benefits advice up to Type 3 under the Scottish National Standards for Advice and Information Providers.

The post holder needs to hold as a minimum:

Educated to standard grade or equivalent.

The postholder is able to demonstrate:

Ability to take a day-to-day lead role with respect to service delivery

Effective communication skills, both written and verbal, including communicating confidently by the telephone and in person

Well-developed investigation and negotiation skills

Well-developed listening, interpersonal and decision-making skills

Ability to deal with complex situations and modify behaviour in response to a situation

Ability to work with those with the most challenging needs

Ability to manage constant and often conflicting demands and deadlines

Ability to use a range of computer packages e.g., Microsoft Office and e-mails

Ability to develop and maintain policies and procedures

Ability to analyse information and produce written reports

About Us

Please see Job Profile for further details.

Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion.

Flexible Working

We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident

We are a Disability Confident Employer.  If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.

Armed Forces

We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme.  We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk.  We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions.

Guaranteed Interview Scheme

We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for our roles and who:

• have a disability
• are care-experienced and aged 16-29
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots aged 16-24 and are applying for any apprenticeships

Further information can be found at https://www.aberdeencity.gov.uk/services/jobs