Assistant Housing Officer - Tenancy Services

Job Description

We are seeking two enthusiastic and motivated Assistant Housing Officers to join our Tenancy Management Team. This is an excellent opportunity for individuals who are passionate about delivering excellent customer service, supporting tenants and contributing to thriving communities across Aberdeenshire.

Working alongside Housing Officers and other housing colleagues, you will play an important role in helping deliver high-quality tenancy management and estate management services. You will support a wide range of housing activities, helping tenants access services, maintaining accurate records, assisting with tenancy matters and contributing to positive outcomes for customers and communities.

We are looking for people who:

·Have excellent communication and interpersonal skills.
·Are committed to delivering outstanding customer service.
·Can build positive relationships with tenants, colleagues and partner organisations.
·Have strong organisational skills and attention to detail.
·Are able to work independently while contributing positively within a team environment.
·Demonstrate a proactive approach to problem-solving and customer support.
·Are adaptable and keen to learn and develop within a housing environment.

This is a rewarding opportunity to work within a supportive and forward-looking housing service that is committed to improving outcomes for tenants. You will gain valuable experience across a broad range of tenancy management activates while contributing to the ongoing development and improvement of tenancy management services.

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.

Fixed term for a period not exceeding 31/12/2027

Informal enquiries to Ryan Adam - 01467 534854

For more information about living and working in Aberdeenshire, please click here

Requirements

Please feel free to read our guidance on Requesting Reasonable Adjustments at Interview (cloud.microsoft) and how to request Alternate Formats and Communication Support (cloud.microsoft)

A Privacy Notice giving you information on the data we hold on you, what we do with that data, who we share your data with and your rights under GDPR is available here.  Alternatively, we can send a copy if you ask us to by emailing askhr@aberdeenshire.gov.uk

This post is regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

This post has a minimum requirement of one reference, which must be your current or most recent employer.