Business and Customer Support Advisor
- Location:
- Angus House, Orchardbank Business Park, Forfar, DD8 1AX
- Salary:
- £28,370 - £30,505 per year
- Contract Type:
- Temporary
- Position Type:
- Full Time
- Hours:
- 36.25 hours per week
- Work From Home:
- Hybrid
Job Description
This job is restricted to employees of Angus Council.
Based at Angus House, Orchardbank Business Park, Forfar.
This job is workstyle 5 – Hybrid+.
You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from home for part of your week and spend some time in council buildings to best suit your work, meetings and collaboration.
The role will primarily support process improvement and continuous improvement initiatives.
You will work with teams to map, review and support improvements to business processes, use specialist software to document and analyse workflows, and promote Lean thinking, while remaining an active part of our integrated B&CS team. The role requires flexibility, collaboration and strong communication skills, making it ideal for someone who enjoys working with others.
This job is temporary for up to 23 months from date of appointment.
Applications on a secondment basis will be considered. You must have the approval of your line manager / organisation.
Please note interviews will be held on Monday , 20 April 2026.
Requirements
Please refer to job outline and person specification for further details and requirements for this job.
About Angus Council
Please refer to the "applicant guidance" document when completing your application form and to the "welcome to Angus" document and our website https://www.angus.gov.uk/jobs_and_training/working_for_angus_council for more information about working for Angus Council.
The Individual
We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload.
We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:
Those with disabilities, recognised caring responsibilities, care experienced young people and ex-armed forces personnel. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.
