Business and Customer Support Assistant (3)

Job Description

Based at Angus House, Orchardbank Business Park, Forfar.

This job is workstyle 5 - Hybrid+

You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from home for part of your week and spend some time in council buildings to best suit your work, meetings and collaboration.

Exciting opportunities are available within the Business and Customer Support Team.
We operate as one integrated team. While you may be appointed to a particular area, duties can change to meet service demand. Flexibility, collaboration, and a positive approach to change are essential. You will provide high-quality administrative and customer support within a busy environment.

The job outline and person specification, detail the key responsibilities of the role.
These posts are Workstyle 5. This means at least 20% of your time is office based; however flexibility is essential, as there will be occasions where increased office attendance is required to meet business needs, service demands, team collaboration, training, or other operational requirements. Successful candidates should be able to adapt their working pattern to support these requirements when needed.

We have 2 temporary and 1 permanent positions available.

1 x Based at Angus House, Forfar working 36.25 hours per week on a permanent basis.
or
2 x Based at Angus House, Forfar, working 36.25 hours per week on a temporary basis until no later than 31 December 2026.

Internal and external applications on a secondment basis will be considered for the temporary positions. You must have the approval of your line manager /organisation.

For more information on the roles please contact - Stacey Feighan FeighanS@angus.gov.uk or Claire Smith SmithCV@angus.gov.uk

Please note interviews will be held - to be confirmed- to be confirmed- to be confirmed- to be confirmed.

Requirements

Please refer to job outline and person specification for further details and requirements for this job.

About Angus Council

Please refer to the "applicant guidance" document when completing your application form and to the "welcome to Angus" document and our website https://www.angus.gov.uk/jobs_and_training/working_for_angus_council for more information about working for Angus Council.

The Individual

We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload.

We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:

Those with disabilities, recognised caring responsibilities, care experienced young people and ex-armed forces personnel. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.