Telecare Technician

Job Description

Based at County Buildings, Market Street, Forfar.

This job is workstyle 1 - Fixed

In this workstyle most of your time is spent undertaking the direct delivery of front-line services work. Depending on your role there may be a limited requirement to access a specific council location during the course of the working week if you are not delivering your service at a council location.

We are seeking a motivated and reliable Community Alarm & Telecare Technician to support our Community Alarm Service.

In this role, you will be responsible for the installation, configuration, and maintenance of community alarm and telecare equipment, helping people remain safe and independent in their own homes.

Key Responsibilities

Install community alarm and telecare equipment in customers' homes.
Use digital tools and software to configure equipment and test connections.
Provide support and guidance to service users, families, and carers, ensuring they are confident and familiar with the equipment.
Troubleshoot and resolve basic technical issues.
Maintain accurate stock records and manage equipment inventory.
Ensure all work is completed in line with service procedures and health and safety requirements.
Training.

Full training will be provided, so previous experience in community alarms or telecare is not essential.

This is an excellent opportunity for someone looking to develop a career in a rewarding role that makes a real difference to people's lives.

If you wish to discuss further then please contact Andrea McGregor 01307492179.

Internal and external applications on a secondment basis will be considered. You must have the approval of your line manager / organisation.

Please note interviews will be held Friday, 18 September 2026.

Requirements

You must have the ability to become a member of the PVG Scheme.

Please refer to job outline and person specification for further details and requirements for this job.

About Angus Council

In addition, please refer to the "applicant guidance" document when completing your application form and to the "welcome to Angus" document and our website https://www.angus.gov.uk/jobs_and_training/working_for_angus_council for more information about working for Angus Council.

The Individual

We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload.

We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:

Those with disabilities, recognised caring responsibilities, care experienced young people and ex-armed forces personnel. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.