Admin Support Worker - Telecare
- Location:
- Arrochar Area, Tarbet, Arrochar, G83 7DG
- Oban Area, Albany Street, Oban, PA34 4AW
- Mull Area, Breadlebane Street, Mull, PA75 6PX
- Rothesay Area, 37 Victoria Street, Rothesay, PA20 0AN
- Dunoon Area, 5 Argyll Road, Dunoon, PA23 8ES
- Helensburgh Area, 38 East Clyde Street, Helensburgh, G84 7PG
- Tarbert Area, Tarbert, PA29 6TE
- Campbeltown Area, St John Street, Campbeltown, PA28 6BJ
- Colonsay Area, Scalasaig, Colonsay, PA61 7YW
- Islay Area, Bowmore, Islay, PA43 7HP
- Jura Area, Jura, PA60 7XG
- Lochgilphead Area, 1A Manse Brae, Lochgilphead, PA31 8RD
- Tiree Area, Crossapol, Tiree, PA77 6UP
- Inveraray Area, Inveraray, PA32 8XF
- Salary:
- £26,790 - £27,665 per year
- Contract Type:
- Permanent
- Position Type:
- Full Time
- Hours:
- 35 hours per week
- Work From Home:
- Yes
Service: Health and Social Care Partnership
Closing Date: Wednesday 26th August 2026
The Social Work Admin Service delivers administrative support to front line Social Work teams within the Argyll and Bute HSCP.
Argyll and Bute is one of Scotland’s most stunning areas. As its award-winning council, we play a vital part in the day-to-day life and long-term future of our beautiful and diverse communities. Our unwavering purpose is to make Argyll and Bute the place to be, the place where people want to live, to work and do business. And we are committed to making the council the place to have a great career, by providing excellent benefits and a friendly, dynamic working culture so that each of our 5000 colleagues can deliver services that help our corner of Scotland thrive. Join us to make a difference.
We have a full time, permanent Admin Support Worker vacancy within our Strategic Team (Adult Care) which is ideally suited to someone with good organisational, IT and admin skills. This position is remote and can either be based in one of our Social Work offices or worked from home. Hybrid working is also available.
This position will, as part of the strategic admin team, provide high quality admin support to the Social Work Adult Care management team for Telecare and the Responder Service who deliver agreed outcomes for local services.
The main responsibilities of this role include:
- Processing all requests for Telecare equipment and the Responder Service
- Monitoring team Email mailbox enquiries
- Processing invoices, charges and orders
Candidates for the ASW role require to have:
- A good basic education
- Excellent IT skills including Microsoft office applications
- Experience of office administration
- Understanding of confidentiality and data security
An internal system check undertaken in order to access Social Work databases. A PVG check may also be required where there is regular contact with service users.
Our employees make good things happen in the day-to-day life and for the longer term future of Argyll and Bute. We want you to feel valued working for us. We offer various benefits to support you, such as a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, discounts on gym memberships and leisure centres, wellbeing initiatives, and opportunities for learning and career growth. We also embrace a modern approach to work, offering a flexible first approach where possible to requests from our employees to how they work.
We care about our people and the world around us and always aim to do the right thing. From employee recognition schemes to environmental policies we have many initiatives in place to help us look after the things we all care about.
Learn more here Argyll and Bute Employee Recognition Programme, Disability Confident, Armed Forces, Fair Work First Statement, Equality and Fairness, Climate Change, Hybrid and Flexible Working Policy
Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to the wellbeing and productivity of our employees. We will take a flexible first approach to requests from our employees to change the way that they work. While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible.
Applicants should note that:-
- Happy to talk about flexible working arrangements.
- This post is suitable for job share.
- The Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013, as amended, applies to this post.
- The Council holds a UK Skilled Worker sponsorship licence; however, this role does not meet the Home Office criteria for sponsorship. Applicants must therefore already have the right to work in the UK.
To apply for this vacancy, please click on the Apply Now button at the top of this page.
If you would like clarification on any information contained within the vacancy advert and/or the job description please contact the recruiting manager, who is:
Lynn Robertson, Admin Officer
Telephone Number: 01369 708459
Email Address: Lynn.Robertson@argyll-bute.gov.uk
Please note that you cannot apply for this vacancy by contacting the recruiting manager, applications must be made by clicking on the Apply Now button at the top of this page.
Please also note that we do not accept CVs, only applications completed and submitted via the Apply Now button on this page.
We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about our commitment to this please visit Equality & Diversity Policy