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Ref no:
ARB17664
Published:
13/03/2026
Closes:
03/04/2026
Location:
Negotiable in Argyll & Bute, Argyll and Bute, PA31 8RT
Salary:
£74,766 - £77,084 per year
Contract Type:
Permanent
Position Type:
Full Time
Hours:
35 hours per week
Work From Home:
Hybrid

Service: Customer Support Services - ICT

Closing Date: Friday 3rd April 2026

Argyll and Bute is one of Scotland’s most stunning areas. As its award-winning council, we play a vital part in the day-to-day life of our beautiful and diverse communities. We aim to make Argyll and Bute the place people want to live, work and do business. We are committed to making the council the place to have a great career, by providing excellent benefits and a friendly, dynamic work culture where each of our 5000 colleagues can thrive.

Our ICT team is ‘ahead of the game’ according to Audit Scotland and we have a track record of investment in ICT and digital. Our customer satisfaction is excellent and we are proud of our low cost yet high-performance service (SOCITM).

Join us to make a difference.

You will lead a highly skilled team of 61 staff covering ICT infrastructure – networks, servers, applications, projects, desktop support, procurement, installation, data and cyber security. Our team runs with low to no vacancies and we have a strong commitment to growing our own and investing in our employees. We are closely involved in national partnership working on public sector ICT and digital developments.

The council is focussed on driving the benefits of digital transformation with a digitally enabled workforce and digital service delivery.

We are compliant with cyber essentials, operate over 200 applications 13000 devices and deliver support and digital improvements to over 2200 staff in over 100 council locations across our large, remote rural and islands area.

With a fully flexible approach to work, we offer a hybrid approach to your workplace -from home or an allocated council base.

You will work closely with your management team with regular operational management team meetings. You will chair the monthly ITMT and various project boards and teams. You will work closely with your line manager, Head of Customer Support Services and will prepare papers for leadership and council as required. You will be a member of the Customer Support Services Management Team and the Senior Leadership Forum.

We are looking for a dedicated, experienced professional with excellent technical understanding of our complex environment, astute financial management skills, a commitment to constructive, collegiate team working, a problem-solving mindset and an active interest in the wider ICT environment.

We want you to feel valued working for us. We offer a competitive salary, pension scheme, generous leave entitlement, cycle to work scheme, salary sacrifice benefits, wellbeing initiatives, and opportunities for learning and career growth.

We care about our people and the world around us and always aim to do the right thing. From employee recognition schemes to environmental policies we have many initiatives in place to help us look after the things we all care about.

Argyll and Bute Council recognises the numerous benefits of a positive work-life balance to wellbeing and productivity and embrace a flexible first approach where possible.

Applicants should note that:-

  • This post is not suitable for job share.
  • The Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013, as amended applies to this post.

To apply for this vacancy, please click on the Apply Now button at the top of this page.

If you would like clarification on any information contained within the vacancy advert and/or the job description please contact the recruiting manager, who is Jane Fowler, Head of Customer Support Services, jane.fowler@argyll-bute.gov.uk

Please note that you cannot apply for this vacancy by contacting the recruiting manager, applications must be made by clicking on the Apply Now button at the top of this page.

Please also note that we do not accept CVs, only applications completed and submitted via the Apply Now button on this page.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about our commitment to this please visit Equality & Diversity Policy.

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