Business Support Administrator

Corporate Services

Business Support Administrator
The Fort

Salary: £26,337 - £28,835 (pro-rata for part time)
Hours: 27.5 per week

About the role

This is a challenging role within business support, coordinating complex statutory meetings (Child Protection Planning Meetings and Looked After and Accommodated Children's Reviews), supporting Social Work teams and other agencies across the city to support and protect vulnerable individuals.

The post requires great attention to detail, and the post holder will personally observe strict confidentiality while distributing invitations and reschedule letters using email and Royal Mail Print & Post. Also crucial is resilience to exposure to potentially distressing information.

We're looking for a proactive and organised Business Support Administrator to join our team and play a key part in helping our services run smoothly.

What you'll be doing

• Provide business support to meeting coordination to keep daily operations running smoothly
• Manage and organise information including confidential data, documents, and records responsibly
• Using Microsoft Office (Word, Excel, Outlook) for data entry, word processing and communication tasks
• Collaborating with internal team and external customers to provide a helpful, professional service
• Helping the team meet important deadlines through strong organisation and attention to detail

What skills you need

We're proud to be an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people who demonstrate these behaviours in everyday life and in their work.

We value skills developed through education, volunteering, caring responsibilities, and other life experiences - and we'll support you to grow and build confidence in the role. That said, the following skills would be useful to bring with you, or be willing to develop:

• Effective communication: Ability to interact with people both in writing and verbally
• Tech- savvy: Comfortable with Microsoft Office and eager to learn new tools and digital skills
• Working in a fast-paced environment: Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day-to-day admin processes
• Organised: Able to manage multiple tasks and deadlines whilst managing high volumes of data and information and maintaining attention to detail
• Customer focused: Professional, helpful approach to service delivery
• Adaptable and flexible: Ability to adjust and problem-solve as priorities shift
• Team player: Able to collaborate effectively with colleagues across the organisation
• Confidentiality: ability to follow policies and procedures on the safe handling of sensitive information and data

What we offer

• Salary Sacrifice Schemes including Cycle to Work and car lease
• Access to discounts and savings on groceries, activities, eating out and shopping
• Capital Credit Union
• Local Government Pension Scheme
• Work-life balance and flexibility
• 27 days of annual leave plus 6 bank holidays
• Maternity and adoption pay
• Training and development opportunities
• Access to health and wellbeing support including access to counselling through our Employee Assistance Program

Further info

• There are no line management responsibilities associated with this role
• The post will be based at Fort, 25 North Fort Street, Edinburgh, however, the role may require the successful candidate to work at any Council location.
• The full time working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays, the role is subject to flexible working arrangements and hybrid working.

This post is subject to a basic disclosure check.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

Follow us on X at @edincounciljobs

View Business Support Administrator job description