Business Support Officer

Job Description

CF Children, Education and Justice Services

Business Support Officer: WFW Community Multi-Disciplinary Teams - fixed term until 30/06/2026
Waverley Court

Salary: £32,010 - £37,626
Hours: 36 per week

This is an exciting time in Edinburgh to join the Edinburgh Family Support Partnership, a multi-disciplinary community team as part of the Whole Family Wellbeing, transformational change agenda. The team will provide early and preventative interventions with children, young people and their families through strength-based and collaborative approaches within communities. A key function of this involves Edinburgh’s families, the voices of children and young people to support a co-design and co-production approach to the service delivery.

You will be working collaboratively across the collaboration with various partners to meet the key objectives of a range of policy drivers such as Getting it Right for Every Child, The Promise and wider poverty agenda. You will work with the multi-disciplinary team to support the implementation and delivery of the service within Edinburgh’s local communities.

The service aims to offer earlier support to vulnerable families contributing to the objectives of the Children & Families services to Edinburgh’s strategy.

Your key role and tasks will include:

• Providing business support /administration services to internal and / or external customers.

• Organisation and planning your workload, working with minimal supervision.

• Developing and promoting equality, diversity and inclusion.

• A detailed knowledge of relevant computer systems and an understanding business support.

• Working with web design and or web-based updates

• Manage and facilitate partnership children and family information

• Assist in the production of digital and print communications in all media tailored for children, young people, and families

• Develop and maintain records management processes and policies

• Prepare data for reports for internal and external audiences

• Create dashboards, graphs and visualisations

• Track key performance indicators

• Support the administration of the project strategic oversight board and the operational oversight group

For further information please contact scott.mccallum@edinburgh.gov.uk

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Requirements

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs